
Motor Vehicle Professional
3 hours ago
We are seeking an experienced Motor Vehicle Assessor to join our team in Perth Metro area, with opportunities to work from home. This role requires technical expertise to assess motor vehicles and exceptional customer service skills to negotiate between parties.
">Key Responsibilities:- Assess damaged motor vehicles and caravans to determine damage costs
- Recommend cost-effective methods of claim settlement in accordance with policy conditions, manufacturers' repair specifications, and quality expectations
- Provide consistent and efficient repair management practices within measured service and cost targets
- Identify and inspect vehicles to compile accurate reports on the extent of accident damage and vehicle condition
- Advise and review assessment reports to validate assessment of quantum position and settlement decisions
- Adhere to Motor Vehicle Insurance and Repair Industry Code of Conduct
- Provide exceptional customer service to members and stakeholders exceeding expectations
- Overcome objections and handle disputes and complaints at first point of contact
- Rlevant trade qualifications in Panel Beating or Spray Painting mandatory
- Certificate IV in Vehicle Loss Assessing or equivalent post-apprenticeship experience in the motor vehicle repair industry
- Outstanding customer service, negotiation, and communication skills
- Demonstrated analytical and problem-solving skills
- Flexibility and enthusiasm in a professional work environment
- Must have a current and unrestricted drivers license
- Quoting or assessing experience within the smash repair industry
- Commitment to putting members at the centre of everything you do
- Motor vehicle, mobile phone, and laptop to fulfill the duties associated with the role
- A workplace culture where our people feel valued, respected, and empowered
- Work in flexible ways that meet work/life commitments and support wellbeing
- Be part of a purpose-led organisation that gives back to the WA community
- An environment that values ongoing career development
- Free Roadside Assistance and discounts on RAC products and services
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