
Operational Risk Specialist
5 days ago
Job Title: Risk Management Professional
This is an exciting opportunity to join our team as a Risk Management Professional. In this role, you will be responsible for supporting and contributing to the end-to-end (E2E) value chain risk assessments, risk-related change management, events management, controls design, and general assurance advice.
As a Risk Management Professional, you will work closely with key stakeholders to understand risk and controls data outside the Customer Resolution and Remediation Portfolio. You will investigate data quality anomalies, identify data trends and hotspots in relation to the E2E process/value chain, and provide guidance to the business on how to conduct change risk impacts and risk assessments.
Key Responsibilities:
- Facilitating and participating in Risk Management Forums (RMFs) including preparation and presentation of specialist content for the E2E forums
- Building and maintaining relationships with stakeholders across multiple portfolios to uplift the E2E risk and control environment
- Providing control objectives and compliance support, including value chain controls relied upon by the businesses
- Maintaining and managing risk data completeness and quality in NFR Hub
- Supporting the E2E value chain with reviewing their risk profiles and control environment, overseeing and supporting the E2E value chain with risk treatment plans, and regular risk reviews
What We're Looking For:
- Deep experience across the Customer Resolution and Remediation, retail distribution, and product lifecycle to enable E2E oversight of value chain processes
- Experience in risk management/compliance or internal/external auditing
- Ability to collaborate with multiple stakeholders across the E2E value chain to develop effective operational risk management solutions
- Able to develop and use analytical insights and data across the E2E value chain to identify opportunities to better balance risk with customer propositions and help drive critical business decisions
We are looking for someone who is passionate about creating a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities.
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