Customer Experience Specialist

3 weeks ago


Bundaberg city centre, Queensland, Australia Coles Full time

We're a leading retailer of liquor in Australia, and we're looking for a skilled Customer Experience Specialist to join our team at Liquorland. As a key member of our team, you'll be responsible for delivering exceptional customer experiences by providing expert knowledge of our products and services.

With a passion for the liquor industry and a commitment to excellence, you'll enjoy engaging with customers, answering their questions, and helping them find the perfect beverage. You'll also have the opportunity to develop your skills and career within a dynamic and growing company like Coles Group.

As a Customer Experience Specialist, you'll work closely with colleagues to achieve sales targets and provide an outstanding shopping experience for our customers. Your enthusiasm, energy, and pace will make you a valuable asset to our team, and you'll take pride in knowing that you're making a real difference in people's lives.

Key responsibilities include:

  • Providing expert knowledge of our products and services to customers
  • Engaging with customers to understand their needs and preferences
  • Answering customer queries and resolving any issues
  • Working collaboratively with colleagues to achieve sales targets
  • Maintaining a clean and safe working environment

We offer a competitive salary package, including an estimated $65,000 - $80,000 per year, depending on experience. We're committed to supporting your wellbeing and professional development, and you'll have access to flexible work arrangements, additional leave, and parental leave entitlements. Our goal is to create a workplace that's inclusive, diverse, and welcoming to everyone.

Our team is passionate about creating memorable experiences for our customers, and we're looking for someone who shares this vision. If you're a motivated and enthusiastic individual with a passion for the liquor industry, we encourage you to apply for this exciting opportunity. Please note that an accredited Responsible Service of Alcohol (RSA) qualification is a legal requirement for employment selling liquor in Australia.



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