Tech Support Specialist

2 weeks ago


Ballarat, Victoria, Australia beBeeTechnical Full time $100,000 - $120,000

Job Overview

We are seeking a highly skilled Information Technology Coordinator to join our team.

The ideal candidate will be responsible for supporting a wide range of IT systems and technologies, ensuring seamless operation and continuous improvement.

About the Role

  • Develop, manage and provide technical support for local IT systems and resources.
  • Act as the Offender Services Network (OSN) administrator, overseeing system requirements, upgrades and maintenance.
  • Liaise with internal and external suppliers on project rollouts, installation and repair of IT equipment and prisoner network computers.
  • Undertake technology audits and reporting as required.

Key Requirements

  • Proven experience in delivering high-quality services with strong workload management skills.
  • Able to ensure timely delivery in a dynamic work environment.
  • Practical knowledge across a variety of IT and computer operations.
  • Experience in programming languages, developing code and implementation of IT related projects is advantageous.

Desirable Skills

  • Android and iOS mobile devices, Microsoft Windows 10, Microsoft Office 365 Suite.
  • IT hardware lifecycle management.
  • Experience managing or overseeing small teams.
  • Tertiary qualification in a relevant discipline such as information technology.


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