Director of Implementation and Training

5 days ago


Melbourne, Victoria, Australia Xplor Full time
About the Role

We are seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical at Xplor. As a key member of our team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.

Key Responsibilities
  • Lead the Implementation and Training teams to ensure seamless onboarding and offboarding experiences for customers.
  • Collaborate with business partners to develop and maintain processes and activities needed to integrate our product with required solutions.
  • Manage and lead the training team to ensure revenue targets are met and project/department milestones/goals are achieved.
  • Develop and implement processes and tools focused on ensuring accuracy of when billing should cease.
  • Coordinate with the team to review external customer product demands, develop project plans, and ensure implementations are completed on time.
  • Work with senior management to provide activity reports and metrics around project and department performance.
Requirements
  • Several years of experience leading and growing an implementation and training organization.
  • History of building process-driven teams with a mix of existing and new talent.
  • Experience in creating KPIs, building reports, forecasting, and performance management.
  • Passionate about developing talent, motivating teams, and building a world-class implementation and training organization.
  • Financial astuteness and business acumen.
What We Offer

Xplor is a dynamic and growing company that values its employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to the Hiring Manager. Please include the word 'moonshot' at the top of your message to ensure it is considered.



  • Melbourne, Victoria, Australia Xplor Full time

    {"title": "Director of Implementation and Training", "description": "About the OpportunityXplor is seeking a highly skilled Director of Implementation and Training to lead our Education Vertical. As a key member of our team, you will be responsible for driving our company's growth by nurturing new and migrating customers at the outset of their Xplor...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled Director of Implementation and Training to join our Education Vertical. As a key member of our team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.The Implementation and Training teams are responsible...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled Director of Implementation and Training to join our Education Vertical. As a key member of our team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.The Implementation and Training teams are responsible...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical team. As a key member of our leadership team, you will be responsible for driving the growth of our company by nurturing new and migrating customers at the outset of their Xplor Education journey.The Implementation and...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityXplor Education is seeking a highly skilled and experienced Director of Implementation and Training to join our team. As a key member of our Education Vertical, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.As a Director of...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityXplor Education is seeking a highly skilled and experienced Director of Implementation and Training to join our team. As a key member of our Education Vertical, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.As a Director of...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityXplor Education is seeking a highly skilled and experienced professional to lead our Implementation and Training team. As the Director of Implementation and Training, you will play a critical role in driving the growth and success of our company by ensuring that our customers receive exceptional training and implementation support.Key...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityXplor Education is seeking a highly skilled and experienced professional to lead our Implementation and Training teams. As the Director of Implementation and Training, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityXplor Education is seeking a highly skilled and experienced professional to lead our Implementation and Training teams. As Director of Implementation and Training, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityWe are seeking a highly skilled and experienced professional to join our Education Vertical as Director of Training and Implementation. This is a unique opportunity to make a real impact every day and be part of a dynamic team that drives our company's growth.Key ResponsibilitiesLead the Implementation and Training teams to ensure...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical team. As a key member of our leadership team, you will be responsible for driving the growth of our company by nurturing new and migrating customers through the onboarding process, ensuring a seamless experience and...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical team. As a key member of our team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key ResponsibilitiesLead the...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical team. As a key member of our leadership team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical team. As a key member of our leadership team, you will be responsible for driving the growth of our company by nurturing new and migrating customers at the outset of their Xplor Education journey.Key...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled Director of Implementation and Training to join our Education Vertical. As a key member of our team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key ResponsibilitiesLead the Implementation and...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced Director of Implementation and Training to join our Education Vertical. As a key member of our team, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key ResponsibilitiesLead the...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced professional to lead our Implementation and Training teams. As Director of Implementation and Training, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key ResponsibilitiesCollaborate...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced professional to lead our Implementation and Training teams. As Director of Implementation and Training, you will play a critical role in driving our company's growth by nurturing new and migrating customers, laying the foundation for upsell/cross-sell of additional products, and ensuring...


  • Melbourne, Victoria, Australia Xplor Education Full time

    About the OpportunityXplor Education is seeking a highly skilled and experienced professional to lead our Implementation and Training teams. As Director of Implementation and Training, you will play a critical role in driving our company's growth by nurturing new and migrating customers at the outset of their Xplor Education journey.Key...


  • Melbourne, Victoria, Australia Xplor Full time

    About the OpportunityXplor is seeking a highly skilled and experienced professional to lead our Implementation and Training teams. As Director of Implementation and Training, you will play a critical role in driving our company's growth by nurturing new and migrating customers, laying the foundation for upsell/cross-sell of additional products, and ensuring...