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Regional Support Coordinator
3 weeks ago
Seeking a highly organised and proactive coordinator to deliver high-level executive support and lead a team of administrators in a busy government office in Cairns.
This role is ideal for someone with strong executive support experience, excellent communication skills, and the ability to manage competing priorities in a fast-paced environment.
Key Responsibilities- Supervise and support a team of administrative staff, including performance management and training.
- Act as a central contact point for regional staff, providing guidance on financial, records, and information management processes.
- Deliver high-quality customer service, including managing escalated queries and applying negotiation and dispute resolution skills.
- Provide executive-level support to the Regional Director, including managing correspondence, briefing notes, and responses.
- Maintain systems, procedures, and reporting tools to support regional operations and program delivery.
- Coordinate and quality-assure documentation for internal and external stakeholders.
- Manage multiple inboxes, including the Regional Director's, and ensure timely and accurate communication.
- Intermediate to advanced proficiency in Microsoft Office software.
- Proven experience in executive support roles.
- Strong multitasking ability and excellent interpersonal skills.
- Employee Assistance Program (EAP)
- Shopping, lifestyle & entertainment discounts
- A dedicated recruitment partner
- Ongoing support and career guidance
We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.
