Help Desk Specialist

1 week ago

Toowoomba, Queensland, Australia beBeeCustomer Full time $45,000 - $82,500

We are looking for a key contact to manage sales and service inquiries, working with a friendly and inclusive team. Your tasks will include:

  • Following up on quotations and inquiries to convert them into sales opportunities
  • Collaborating with internal stakeholders to ensure customer expectations are met, including product specifications, special packaging and delivery timetables
  • Nurturing relationships with customers to uncover new business and sales opportunities
  • Continuously improving the customer experience and total value proposition

To succeed in this role, you'll need:

  • Experience working in a customer service environment
  • High attention to detail and ability to complete multiple tasks simultaneously
  • A strong customer focus with the ability to resolve issues effectively and efficiently
  • A willingness to grow, learn and develop yourself
  • Demonstrated computer competency, including MS Office

Enjoy ongoing professional development and training, a competitive package including superannuation, plus participation in our performance incentive program.

Why This Role?

This is an exciting opportunity to work in a dynamic and inclusive team, delivering results that matter. You'll have the chance to build skills specific to your role and aspirations, and contribute to a positive and passionate work environment where every employee feels respected and valued.

We offer flexible work arrangements through our B-flex program, fostering an inclusive environment where every employee feels comfortable being their authentic self. We welcome people of all backgrounds, skills, experiences and perspectives.

We are committed to creating strength for the future through our people, products and solutions, giving you opportunities to innovate, learn and grow with us. At the core of our purpose is Our Purpose: 'We create and inspire smart solutions in steel, to strengthen communities for the future.'

  • Learn and Develop as You Grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
  • Create Innovative Solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
  • Experience Connection and Care. Experience a positive, inclusive work environment where we look out for each other's safety and wellbeing.
  • Deliver Work That Matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

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