
Healthcare Support Specialist
1 day ago
About this role:
We are seeking a skilled and friendly Healthcare Support Specialist to join our Toowoomba team on a casual basis. As a key member of our front desk reception, you will provide exceptional customer service to patients, support healthcare professionals, and perform general administration duties.
Key Responsibilities:
- Greet patients and welcome them into our Centre
- Collect and enter patient details into the database
- Schedule appointments (when required)
- Answer telephone calls and enquiries
- Provide administration support and other ad hoc duties
Requirements:
To excel in this role, you will possess:
- Exceptional customer service skills with previous customer service experience an advantage
- Excellent communication skills, including a professional and personable telephone manner
- Detail-orientated
- Able to multi-task and prioritise
- Knowledge of Pracsoft/Medtech is an advantage
- Able to work as part of a multifaceted team and independently
- Neat and professional presentation
Benefits:
This role offers a dynamic work environment rooted in purpose and values, ample training and development opportunities, and internal growth pathways.
Why choose us?
This is a fantastic opportunity to make a positive impact in the lives of our patients and contribute to the success of our practice.
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