Medical Administrative Professional

3 days ago

Mackay, Queensland, Australia beBeeCare Full time $90,000 - $120,000
Job Overview

As a Medical Secretary, you will play a pivotal role in providing exceptional care and support to patients undergoing cancer treatment. The ideal candidate will possess excellent communication skills, be highly organized, and demonstrate a passion for delivering exceptional service.


Main Responsibilities:
  • First Point of Contact: Greet patients warmly and professionally, ensuring they feel comfortable and cared for throughout their journey.
  • Administrative Support: Manage incoming calls, answer patient inquiries, schedule appointments, and maintain accurate records with precision.
  • Patient Advocacy: Guide patients through their care paths, ensuring every step is smooth and efficient.
  • Confidentiality and Data Protection: Safeguard sensitive patient information and ensure accurate management of medical records.

Key Requirements:
  • Strong Organizational Skills: Effectively manage multiple tasks while maintaining a calm and collected demeanor.
  • Exceptional Communication: Build trust and ensure seamless communication with patients, carers, and colleagues.
  • Tech-Savvy: Proficiency in Microsoft Word and Excel, with a willingness to learn and adapt to administrative tasks.
  • Client Service Expertise: Passionate about delivering exceptional service and creating a positive experience for every interaction.
  • Administration/Secretarial Experience: Previous experience in an administration environment, with a focus on attention to detail (highly regarded but not essential).

Why Choose This Role?

You'll be part of a dedicated team committed to changing lives. Every day, you'll have the opportunity to make a real difference in the lives of patients and their families. Our supportive and compassionate work environment values growth, collaboration, and excellence.

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