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Sales Support Specialist

2 months ago


Melbourne, Victoria, Australia Randstad Full time
Job Summary

We are seeking a highly skilled and motivated Sales Support Specialist to join our team at Randstad. As a key member of our Sales Department, you will provide exceptional support to our Business Development Managers, State Managers, and Dealer network.

Key Responsibilities
  • Provide administrative assistance to the Sales team, ensuring they have all necessary information for their roles.
  • Answer phone calls and emails relating to warranty and roadside assistance enquiries.
  • Process warranty and roadside cancellations and transfer requests.
  • Proactively identify areas for improvement with processes involving sales, administration, and operations.
  • Assist and support other members of the Finance & Operations team.
Requirements
  • Excellent phone manners and customer service ethic.
  • Experience in data processing and customer service/stakeholder management.
  • Proficiency in Microsoft Applications, including Word and Excel.
  • Intermediate mathematical/numerical skills.
  • Previous experience within a similar role and environment is desirable.
What We Offer

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.