Food and Beverage Operations Specialist

2 days ago

Adelaide, South Australia beBeeManager Full time $90,000 - $120,000

Food and Beverage Manager

We are seeking an experienced professional to oversee the operations of our Food and Beverage outlets.

Key Responsibilities:
  • Operations Management: Oversee all aspects of Food and Beverage outlet operations, including managing staff, inventory, and customer service.
  • Customer Service: Ensure exceptional levels of customer service are maintained at all times, responding promptly to guest queries and resolving issues efficiently.
  • Compliance: Maintain compliance with brand standards and regulations, ensuring that all Food and Beverage outlets operate within set guidelines.
  • Team Management: Recruit, manage, and develop a high-performing Food and Beverage team, providing ongoing training and development opportunities to enhance skills and knowledge.
  • Financial Management: Manage food, liquor costs, and payroll within budgeted guidelines, working closely with the finance department to optimize revenue and minimize expenditure.
  • Target Setting: Set departmental targets, objectives, work schedules, and budgets in collaboration with senior management, driving business growth and excellence.
  • Menu Development: Develop menus in conjunction with the Food and Beverage team, ensuring alignment with brand standards and customer preferences.
  • Stock Takes: Conduct regular stock takes to maintain accurate inventory levels and prevent stock losses.
  • Sales and Revenue: Incentivize team members to maximize sales and revenue, promoting excellent customer service and loyalty programs to drive repeat business.
  • Evaluation: Evaluate guest satisfaction levels and provide feedback to improve services and products, driving continuous improvement and excellence.
Requirements:
  • Management Experience: Minimum 2 years' experience in a management role within the Food and Beverage industry, preferably in a similar environment.
  • Financial Acumen: Proven ability to meet financial targets, controlling costs and optimizing revenue streams.
  • Brand Standards: Ability to comply with Food and Beverage brand standards and regulations, maintaining a high level of professionalism and attention to detail.
  • Communication Skills: Excellent communication and interpersonal skills, able to build strong relationships with colleagues, guests, and suppliers.
  • Leadership Skills: Willingness to develop and empower team members, fostering a positive and inclusive work environment.
  • Adaptability: Flexibility to respond to changing circumstances and priorities, demonstrating adaptability and resilience in a fast-paced environment.
  • Tactical Thinking: Ability to work independently or as part of a team, prioritizing tasks and making sound decisions under pressure.

Hilton is dedicated to delivering exceptional Guest experiences. Our vision is to fill the earth with the light and warmth of hospitality, and our amazing Team Members are at the heart of it all.

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