Customer Banking Specialist Relief Chermside Area
3 weeks ago
About the Role
We are seeking a highly skilled and customer-focused Banking Specialist to provide relief support to our branches in the Chermside area. As a key member of our team, you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Key Responsibilities
- Build a personal connection with customers through meaningful conversations
- Provide relief support to branches within the area, ensuring seamless customer experiences
- Work with customers to help them use our in-branch technology and digital banking options
- Ask about and respond to customers' transactional needs, ensuring they leave satisfied
- Complete Financial Health Checks to assess customers' financial needs and identify any changes
- Perform interviews and process applications for personal loans, credit cards, and associated products
- Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist
- Adhere to the Bank's processes and procedures, including accurately reconciling transactions and reviewing customers' financial positions
- Engage with customers by participating in community events and fundraising activities
- Look out for the safety and wellbeing of your team
- Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement
What We're Looking For
- A passion for delivering exceptional customer service and building strong relationships
- The ability to work independently and as part of a team, referring customers to specialist team members as needed
- A commercial acumen and understanding of the Bank's offerings, with a focus on providing holistic solutions for customers
- A genuine passion for the customer and for doing the right thing, ensuring we put our customers' needs first
About Us
The Commonwealth Bank of Australia is a leading financial institution committed to making a real difference for our customers and communities. We're a dynamic and inclusive workplace that values diversity and supports the career aspirations of our people.
-
Relief Banking Specialist
2 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout UsThe Commonwealth Bank of Australia is a leading financial institution dedicated to delivering exceptional banking experiences for its customers.Salary and BenefitsWe offer a competitive salary package, including a base salary of around $60,000 per year, plus superannuation and other benefits.Job DescriptionAs a Relief Banking Specialist, you will...
-
Customer Banking Specialist Relief Murgon
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a Customer Banking Specialist Relief to join our team. As a Customer Banking Specialist Relief, you will support two branches, providing exceptional customer service and ensuring a seamless banking experience for our customers.Key ResponsibilitiesAssist customers with general banking transactions, answering questions and...
-
Customer Banking Relief Specialist
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeJob OverviewThis role involves working collaboratively with the Branch Manager and colleagues to deliver exceptional customer experiences. You will build personal connections with customers, provide relief support to branches, and work with them to use in-branch technology and digital banking options.Key ResponsibilitiesAsk the right questions to find the...
-
Customer Banking Specialist Relief
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeJob DescriptionWe are a customer-focused network of branch colleagues.The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online.Together we deliver a seamless banking experience for our customers.In this role, you will work collaboratively with your Branch Manager and colleagues to deliver outstanding...
-
Customer Banking Specialist Relief Murgon
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a Customer Banking Specialist Relief to join our team in Murgon. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our customers with their banking needs.Key ResponsibilitiesAssist customers with general banking transactions, answering questions and queriesBuild a...
-
Customer Banking Specialist Relief Professional
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeCustomer Service RoleAs a Customer Banking Specialist Relief, you will be working in a dynamic environment where you will be assisting customers with general banking transactions, answering questions, and queries. You will build a personal connection with customers through meaningful conversations face to face and through our direct channels.Key...
-
Relief Banking Professional
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeKey Responsibilities:Deliver exceptional customer experiencesProvide relief support to branchesWork collaboratively with branch managersBuild meaningful relationships with customersAssess customers' financial needsProcess applications and interviewsAbout the Role:This is an exciting opportunity to work in a dynamic and customer-focused environment. As a...
-
Customer Service Banking Representative
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAs a Customer Banking Specialist Relief, you will play a key role in enhancing the financial wellbeing of our customers. Your passion for delivering outstanding customer service will be essential in building strong relationships with our customers and helping them achieve their financial goals.Key responsibilities of this role include:Assisting customers...
-
Customer Banking Specialist
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeDelivering Exceptional Customer ServiceWe are seeking a Customer Banking Specialist to join our team in Cairns, Earlville, or Smithfield. As the public face of CommBank, you will deliver a seamless banking experience to our customers, providing in-depth conversations about their overall banking needs, including Home Loans, Business Banking, and Financial...
-
Business Banking Development Manager
6 days ago
Brisbane, Queensland, Australia BOQ Specialist Full timeAbout BOQ SpecialistWe are a dynamic and innovative bank committed to providing exceptional financial services to our customers. As a Small Business Banker with us, you will have the opportunity to work in a fast-paced environment and make a real difference in the lives of our clients.
-
Customer Banking Specialist Goondiwindi
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout the RoleWe are seeking a Customer Banking Specialist to join our Goondiwindi Branch. As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.The Customer Banking Specialist will have in-depth conversations with every customer about how we...
-
Personal Banking Advisor
3 weeks ago
Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full timeAbout YouWe are looking for a motivated and customer-focused individual to join our team as a Personal Banker – Relief. This is a permanent full-time role that offers genuine variety in your work week, with opportunities to work across a range of branches.About the RoleAs a Personal Banker – Relief, you will be responsible for providing exceptional...
-
Brisbane, Queensland, Australia Gorilla Jobs Full timeOverview of the RoleWe are seeking an experienced Family Medicine Specialist to join our team in a busy mixed billing practice located in Chermside. This is an excellent opportunity for a General Practitioner looking for a challenging and rewarding role.
-
Financial Services Consultant
1 day ago
Brisbane, Queensland, Australia ANZ Full timeAbout Suncorp Bank:We are a proud part of the ANZ Group, supporting the financial wellbeing of our million+ customers. Our team members' wellbeing is a top priority, and we offer a range of benefits and support resources to create a healthy work-life balance.As a Financial Services Consultant at Suncorp Bank, you will be working towards achieving sales,...
-
Medical Relief Specialist
17 hours ago
Brisbane, Queensland, Australia CC Medical Full timeAbout CC MedicalCC Medical is a leading healthcare provider seeking highly skilled professionals to join our team.Job DescriptionWe are currently looking for a Medical Relief Specialist to work with us on a temporary basis. The ideal candidate will have strong medical knowledge and be able to work effectively in a fast-paced environment.ResponsibilitiesThe...
-
Customer Experience Specialist
16 hours ago
Brisbane, Queensland, Australia The Just Group Full timeAre you passionate about delivering exceptional sales results and providing outstanding customer service?About The RoleIn this challenging and rewarding role as a Sales Assistant at Jacqui E Chermside, you will be responsible for styling advice; encouraging customers to return.To succeed in this role, you will have a personal interest in current fashion...
-
Customer Banking Specialist
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout the RoleThe Customer Banking Specialist in our Townsville Branch will play a key role in delivering exceptional customer service and support to our customers. This includes having in-depth conversations with customers about their banking needs, supporting customers with enquiries and applications, and educating customers on our in-branch technology and...
-
Customer Banking Representative
4 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeAbout the RoleThis is an exciting opportunity to join the Commonwealth Bank of Australia as a Customer Banking Specialist in our Goondiwindi Branch. As the public face of CommBank, our Retail Banking Services team delivers a seamless banking experience to over 10 million personal and small business customers.Key ResponsibilitiesAs a Customer Banking...
-
Customer Banking Specialist
3 weeks ago
Brisbane, Queensland, Australia Commonwealth Bank of Australia Full timeUnlock your banking career potential with our comprehensive training program.Enjoy a range of employee benefits and discounts as part of our commitment to your well-being.Be part of a collaborative and high-performing culture that values teamwork and excellence.As a Customer Banking Specialist, you will play a key role in delivering a seamless banking...
-
Sales Director
6 days ago
Brisbane, Queensland, Australia Country Road Group Full timeJob Title: Sales Director - Chermside StoreAbout Us:Country Road Group is a leading Australian retailer known for its high-quality products and commitment to sustainability.The Role:We are seeking an experienced Sales Director to lead our Chermside store team. As a Sales Director, you will be responsible for driving sales growth, improving customer...