Retail Sales Team Lead

1 day ago

Warrnambool, Victoria, Australia beBeeLeader Full time $60,000 - $80,000
Leadership Role in Retail Sales

A dynamic retail leadership position is available for an experienced sales professional to lead a team of passionate retail professionals, drive sales performance and customer service excellence, embed operational consistency across the region, and support a people-first culture aligned to core values.

  • Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise.
  • Work with customers to make their vision for their home a reality - savvy with details and provide styling solutions and recommendations, upsell and cross-sell ascertaining customer needs.
  • Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
  • Support with day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members.
  • Support in developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance.

This role requires a strong retail background, commercial acumen, and passion for customer service. The ideal candidate thrives in a team environment, knows how to bring out the best in people, and is ready to take the next step into retail leadership.

Requirements
  • 2-3+ years experience in retail sales with a proven track record of achieving targets.
  • Strong commercial acumen and a results-driven mindset that turns strategies into success stories.
  • Ability to coach, guide, and motivate teams to deliver exceptional customer service.
  • Resourceful with a can-do attitude and ability to solve problems and provide solutions.
  • Able to balance customer care, team development, and administrative tasks.
  • Genuine interest in home-styling, furniture, or creating welcoming living spaces.
Benefits
  • Amazing team member discounts on fabulous products.
  • Holistic wellbeing programs to support you to be your best self.
  • Fun, supportive, and collaborative team environment.

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