Retail Sales Director

1 day ago

Warrnambool, Victoria, Australia beBeeLeadership Full time $60,000 - $85,000
Assistant Store Manager

We seek a dynamic and results-driven professional to lead our store. This individual will drive sales performance, foster a customer-centric culture, and uplift team capability.

This is an exciting opportunity to contribute to the success of our stores. The ideal candidate is a true leader with a passion for customer service, retail expertise, and leadership capability.

Key Responsibilities:
  • Partner with the Store Manager to achieve targets through effective selling of merchandise.
  • Work with customers to make their vision for their home a reality - provide styling solutions and recommendations, upsell and cross-sell by understanding customer needs.
  • Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
  • Support day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members.
  • Develop and implement strategies that maximize both sales and customer service targets thereby driving store performance.
Requirements:
  • 2-3+ years experience in retail sales with a proven track record of achieving targets.
  • Strong commercial acumen and a results-driven mindset that turns strategies into success stories.
  • Ability to coach, guide and motivate teams to deliver exceptional customer service.
  • Resourceful with a can-do attitude and ability to solve problems and provide solutions.
  • Able to balance customer care, team development and administrative tasks.
  • Genuine interest in home-styling, furniture or creating welcoming living spaces.
  • Be keen to live values such as professionalism, teamwork and customer satisfaction.
  • As we are a furniture store, the ability to undertake lifting and work in a physical environment.
  • Applicants must be Australian citizens, residents, or have already secured the right to work in Australia and therefore hold a valid visa.

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