Highly Skilled Technical Support Specialist Wanted
6 days ago
We are seeking a seasoned Technical Support Specialist to join our team in supporting critical infrastructure.
This role requires a skilled professional with expertise in Java, J2EE, Microsoft, Python, and PowerShell.
The ideal candidate will have experience in on-prem and cloud hosting, monitoring, and capacity management.
Responsibilities include:
- Troubleshooting and resolving complex technical issues
- Serving as a Subject Matter Expert (SME)
- Contributing to continuous process improvements
- Participating in 24/7 support coverage
Requirements for this position include:
- Strong knowledge of the specified programming languages and technologies
- Experience with infrastructure management, monitoring, and troubleshooting
- Ability to perform root cause analysis, issue resolution, and documentation
- Australian citizenship with active NV1 clearance or Baseline clearance with eligibility for upgrade
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