Expert Technology Service Delivery Leader

6 days ago

Sydney, New South Wales, Australia beBeeProfessional Full time $120,000 - $155,000
Job Title

Come and embark on an exciting career journey with a forward-thinking organization, where you can leverage technology to reimagine the future.

**Role Overview**

In this role, you will be responsible for delivering comprehensive end-to-end service solutions, ensuring seamless performance and adherence to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

**Key Responsibilities**

  • Monitor overall service performance, identifying areas for improvement and implementing corrective measures as necessary.
  • Lead diverse teams across geographies, fostering collaboration and driving results-oriented team dynamics.

**Required Skills and Qualifications**

To succeed in this role, you will need:

  • Excellent exposure to ITIL processes, Agile development methodologies, testing, and DevOps practices.
  • Good experience in project compliance and QMS audit.
  • Strong understanding of project financials and pricing tools.
  • Adept people management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and presentation skills, with the ability to effectively engage with international clients.

**Benefits**

At our organization, we are committed to creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work. We offer:

  • Access to premier learning platforms and sought-after certifications.
  • Boundless development opportunities, empowering you to gain at least 40 hours of training each year.
  • A commitment to diversity and inclusion, recognizing the value of a global collective of free-thinkers, entrepreneurs, and industry experts.

**Our Commitment to Sustainability**

We are dedicated to driving sustainable thinking into our operations and work with clients. Our commitment includes:

  • Carbon neutrality for our own operations by 2025.
  • Net-zero business operations by 2040.

Join us in shaping the future, where technology meets human energy, and together, we can achieve great things.

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