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Sales and Service Operations Coordinator

1 month ago

Blacktown, New South Wales, Australia Norwest Recruitment Full time

Job Title: Service and Sales Administrator

About the Role:

We are seeking a highly skilled Service and Sales Administrator to join our team at Norwest Recruitment. As a Service and Sales Administrator, you will be responsible for providing exceptional customer service, sales support, and administrative assistance to our clients and internal teams.

Key Responsibilities:

  1. Correspond with clients via email and phone, accurately updating our systems with new information.
  2. Build strong relationships with new and existing clients, providing them with top-notch service and support.
  3. Assist in contract billing and quote preparation, leveraging your Excel skills to ensure accuracy.
  4. Act as the central point of contact for our clients, providing them with timely and effective support.

Requirements:

  1. Proven administrative and sales support experience, preferably in a service-based role.
  2. Excellent communication and interpersonal skills, with a focus on building strong relationships with clients and internal teams.
  3. Proficiency in Excel and reporting, with the ability to accurately prepare quotes and billing.
  4. Self-motivated and driven, with the ability to think critically and problem-solve in a fast-paced environment.