Assistant Store Manager
3 weeks ago
Colette by Colette Hayman is a leading fashion accessories brand in Australia, renowned for its high-quality products and exceptional customer service.
The RoleWe are seeking an experienced Assistant Store Manager to join our team. As a key support and second-in-command to the Store Manager, you will be responsible for ensuring the smooth operation of the store, including customer service, team management, and financial performance.
Key Responsibilities:- Customer Experience: Deliver exceptional customer service, creating a positive and engaging experience for all customers.
- Team Management: Train, coach, and motivate team members to achieve their full potential, while maintaining a positive and inclusive work environment.
- Financial Performance: Work closely with the Store Manager to achieve sales targets, minimize shrinkage, and optimize inventory management.
- Presentation: Ensure the store is visually appealing, with a focus on visual merchandising and maintaining a high level of store presentation.
- Operations: Manage administrative tasks, including stock takes, Click + Collect, and other operational duties.
- Previous retail experience, ideally as an Assistant Store Manager or Supervisor.
- Ability to motivate, inspire, and engage team members and customers.
- Experience working in a high-volume stock environment, with a passion for delivering exceptional customer service.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
We offer a competitive salary, super sweet discounts on our products, and a range of incentives and rewards for outstanding performance. If you are a motivated and experienced retail professional, we would love to hear from you.
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