Assistant Store Manager AITKENVALE

4 weeks ago


Townsville, Queensland, Australia Telstra Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team at Telstra's Aitkenvale store. As a key member of our retail leadership team, you will play a critical role in driving sales, delivering exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Lead and develop a team of Customer Advisors to achieve sales and customer service targets
  • Collaborate with the Store Manager to create a positive store culture and drive business results
  • Coach and support team members to improve their skills and performance
  • Manage store operations, including inventory, visual merchandising, and store maintenance
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
Requirements
  • Previous experience in a retail leadership or management role
  • Proven track record of driving sales and delivering customer service excellence
  • Strong leadership and coaching skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

As a valued member of our team, you will have access to a range of benefits, including:

  • Competitive salary and bonus structure
  • Opportunities for career growth and development
  • Flexible working arrangements, including part-time and full-time options
  • Access to exclusive discounts and offers on Telstra products and services
  • A dynamic and supportive work environment


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