Assistant Store Manager

1 week ago


Townsville, Queensland, Australia Total Tools Full time
Assistant Store Manager Job Description

Total Tools is seeking a highly motivated and experienced Assistant Store Manager to join our team in Townsville. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and developing the skills and knowledge of our store team.

Key Responsibilities:

  • Coaching and developing the skills, knowledge, and behaviors of our store team to ensure a successful store culture
  • Ensuring the health and safety of all team members, customers, and contractors within the store
  • Providing exceptional customer service to customers, and offering solutions as required
  • Developing a high-performance team, capable of delivering sales targets and key performance indicators

Requirements:

  • Sound experience in retail sales, team development, and leadership
  • A strong customer service focus
  • Ability to manage multiple priorities, within a fast-paced team environment
  • A creative approach to visual merchandising
  • Excellent communication and interpersonal skills
  • An eye for detail, with a desire to drive strong financial results
  • A self-motivated, self-starter, with the ability to demonstrate initiative
  • Comfortable with technology – computer literacy is a must
  • Available for weekdays, weekends, and some public holiday work

Why Work for Total Tools?

Total Tools has operated as the ultimate tool shop for 30 years, delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools, and most of our nationwide stores are locally owned and operated.

We offer a competitive salary, 10-day Sunday-Thursday roster, ongoing product training in market-leading brands, and a commitment to ongoing job security, development, and growth. We are a proud equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.

Only applicants with valid working rights in Australia will be considered for this position.



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