Assistant Store Manager AITKENVALE

4 weeks ago

Townsville, Queensland, Australia Telstra Full time
Job Title: Assistant Store Manager AITKENVALE

We are seeking an experienced Assistant Store Manager to join our team at Telstra's Aitkenvale store. As a key member of our retail leadership team, you will play a critical role in driving sales and delivering exceptional customer service.

About the Role

The successful candidate will have previous experience in a retail leadership or assistant management role, with a proven track record of driving sales and exceeding targets. You will be an excellent communicator, able to lead from the front and influence a diverse team. Your ability to resolve customer issues and think creatively will be highly valued.

Key Responsibilities
  • Oversee the induction of new team members and provide coaching and guidance to ensure they meet store targets.
  • Coach and develop the store's team to meet and exceed sales targets, using your management experience to drive results.
  • Support the team with customer query escalations and provide a high level of customer service.
  • Act as the Store Manager's right-hand person, stepping up to act as Store Manager when needed.
  • Execute business initiatives in store to meet financial and customer key metrics.
  • Lead from the front and motivate the team to achieve their performance targets.
What We Offer

As an Assistant Retail Store Manager at Telstra, you will have access to a range of benefits, including:

  • Store performance-related commission.
  • 30% off Telstra services.
  • Telstra mobile and Sim card.
  • Exclusive discounts and offers across 240 brands and partners.
  • 16 weeks paid parental leave for primary and secondary carers.
Why Telstra?

Telstra is an iconic Australian brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We are committed to creating a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work.

We work flexibly at Telstra, and we encourage you to talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

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