ICT Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeTechnical Full time $60,001 - $80,000

Job Opportunity:

We are seeking an ICT Support Specialist to fill a key role in our technical support team.

Responsibilities:

  • Provide timely and effective technical support to enhance customer satisfaction levels
  • Develop expertise in all technical aspects, including internal, partner, and customer relations
  • Ensure that support is delivered for warranty products, contracted services, and new initiatives
  • Offer direct service (troubleshooting, installation, servicing, maintenance) to customers
  • Draft proposals or solutions associated with customer needs

Requirements:

  • Minimum 2 years of experience in a relevant position
  • Strong technical knowledge and skills
  • Excellent communication and customer service abilities

About Our Team:

We value innovation, teamwork, and collaboration. We offer a supportive work environment, competitive compensation, and opportunities for growth and development.

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