Current jobs related to Senior Business Solution Leader - Melbourne, Victoria - beBeeCustomer

  • Senior Business Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBeeConsulting Full time $90,000 - $120,000

    Senior Business Leader OpportunityWe're seeking an accomplished Senior Business Leader to spearhead our Consulting division. As a visionary and experienced leader, you'll drive business growth, foster high-performing teams, and deliver exceptional client experiences.The ideal candidate possesses a proven track record of leading large-scale consulting...

  • Senior Business Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBeeBusiness Full time $180,000 - $240,000

    Senior Business Leader OpportunityWe are seeking an experienced Senior Business Leader to join our team.About the RoleThis is a leadership opportunity where you will drive business growth and development, while working closely with clients to understand their needs and develop tailored solutions.You will be responsible for applying complex technical...

  • Senior Solution Engineering Leader

    1 week ago

    Melbourne, Victoria, Australia beBeeSolution Full time $200,000 - $220,000

    Job Description:We are seeking an experienced Senior Solution Engineering Leader to join our team. As a key member of our sales engineering team, you will be responsible for providing technical leadership and expertise to drive business growth and customer satisfaction.You will work closely with customers, sales leaders, and cross-functional teams to design...

  • Business Solutions Leader

    6 days ago

    Melbourne, Victoria, Australia beBeeStrategist Full time $200,000 - $250,000

    Job Title: Business Solutions LeaderThe Business Solutions Leader leads the strategic function for our organisation, aligned to a specific sales patch to sell and deliver customised business oriented solutions and partnerships focused on driving client results.This role will work with the sales, digital and product teams to generate demand and create market...

  • Senior Business Development Manager

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Business School Full time

    OverviewJoin to apply for the Senior Business Development Manager role at Melbourne Business School.The OpportunityAn exciting opportunity now exists to lead growth for MBS' learning solutions, short courses and advisory services. As the successful candidate, you will work closely with the Business Development Director and collaborate with a dedicated...

  • Senior Business Development Manager

    2 weeks ago

    Melbourne, Victoria, Australia Melbourne Business School Full time

    OverviewJoin to apply for the Senior Business Development Manager role at Melbourne Business School.The OpportunityAn exciting opportunity now exists to lead growth for MBS' learning solutions, short courses and advisory services. As the successful candidate, you will work closely with the Business Development Director and collaborate with a dedicated...

  • Senior Automation Solutions Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTransformation Full time

    Job Description:This role involves leading the development of automation and robotics solutions to drive industrial digital transformation.Key responsibilities include collaborating with engineering teams, securing funding and grants, and integrating automation and robotics technologies to support customers' ambitions.The successful candidate will have a...

  • Senior Risk Business Partner

    4 days ago

    Melbourne, Victoria, Australia Mygwork - Lgbtq+ Business Community Full time

    This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.We are seeking a talented individual to join our Risk and Compliance team at Mercer Super. This role will be based in the Pacific region. This is a hybrid role that has...

  • Senior Business Leader

    3 days ago

    Melbourne, Victoria, Australia beBeeStrategic Full time $110,000 - $130,000

    Our ideal leader is a strategic business professional who thrives in dynamic environments. They will oversee daily operations, drive performance, and spearhead business growth.Key ResponsibilitiesTeam Leadership & Management: Oversee and support a team, allocate tasks, conduct regular check-ins, and foster a motivated work culture.Operational Excellence:...

  • Senior Software Solutions Leader

    1 week ago

    Melbourne, Victoria, Australia beBeeSoftwareDelivery Full time $180,000 - $240,000

    Key Role of the Software Delivery ManagerThe position is critical in overseeing the design, development, testing, implementation, and monitoring of software applications.Responsibilities:Lead a team of software professionals to deliver high-quality software releases that meet business objectives. Collaborate with stakeholders to define project scope and...

Senior Business Solution Leader

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $110,000 - $155,000

At Xero, our purpose is to supercharge your business by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps.

We're not only making life better for small businesses, we're building a stronger economy that can change the world.

Job Description

The Customer Readiness Team plays a critical link between the Customer Organisation and Product teams. Key responsibilities include:

  • Successful implementation of product and business change.
  • Identification of critical customer risks mitigated through the business readiness process.
  • Monitoring the customer impact of product change.
  • Supporting business response in incident management.
  • Providing feedback loop for customer product insights from Xero Product Ideas (XPI).

You will lead, coach and develop a high-performing delivery team tightly aligned with the Customer organisation's objectives and key results.

Your team will have stakeholders spanning multiple global divisions, and you will drive advocacy for the needs and objectives of the wider Customer Experience Leadership Team.

Key Responsibilities

Engage with leaders across Product, Technology, and Customer functions as the primary conduit to deliver awareness of product initiatives and their impact on customers.

Advocate for customer outcomes and ensure customer requirements are understood and adopted for high-priority business change.

Raise risks through relevant decision-making forums, escalate high-impact decisions as needed, and put commercially viable plans in place to mitigate risks.

E nsure the successful implementation of product and business change into the Customer organisation, achieving Cost to Service (CTS) objectives, CX productivity, and customer teams well-prepared to support customers.

Champion continuous improvement of release readiness to increase effectiveness of change delivery.

Embed a culture of customer advocacy within the team, driving customer-centric solutions to technical and non-technical issues experienced.

Support development of analytics-based insights to advocate for desired customer product outcomes and solve customer and business needs.

Monitor the impact of product change and issues, relaying customer sentiment back into the business.

Strategically develop and implement engagement models internally and externally for XPI and Xero discussions forums.

Uplift the capability and delivery of your team.

Effectively manage and support direct reports, reviewing performance regularly and providing timely feedback.

Critical Competencies

Commercial mindset and preferred understanding of SaaS business models.

Excellent communication skills with ability to interact with different stakeholders, both non-technical and technical.

Highly agile, responsive, and comfortable working with complex and diverse data, applying robust problem-solving skills.

Strong people and performance leader, driven by delivery of tangible business outcomes and results.

Initiative and passion for data, willingness to go the extra mile.

Ability to build and maintain effective relationships, collaborating with key stakeholders.

Ability to challenge assumptions respectfully.

Experience

Project management experience.

Proven leader of a delivery team, maximizing resource to deliver tangible business value.

Strong stakeholder management experience, Executive level preferred.

Proven ability to influence outcomes at all levels in various contexts.