Customer Support Specialist

1 month ago

Parramatta, New South Wales, Australia Active Recruitment Full time
Product Support Role

Active Recruitment is seeking talented and customer-focused individuals to join our dynamic team in a Product Support Role.

As a Product Support Associate, you will directly support consumers who purchase our client's products. You'll offer technical support, answer product-related questions, and troubleshoot any issues to ensure a seamless customer experience.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Provide timely and effective support to customers, ensuring their needs are met and exceeded.
  • Solve Problems Efficiently: Identify and resolve customer issues in a proactive and efficient manner.
  • Attention to Detail: Maintain a high level of attention to detail in all tasks, ensuring accuracy and quality.
  • Dynamic Environment: Manage tasks in a fast-paced, dynamic environment, prioritizing and adapting to changing situations.
  • Effective Communication: Communicate clearly and effectively, both in writing and verbally, with customers and team members.
What We Offer:
  • Remote Work Opportunities: Work from home 50% of the time after initial training, enjoying a better work-life balance.
  • Permanent and Temporary Positions: Ongoing temporary positions available, with opportunities for permanent employment.
  • Competitive Benefits: Higher than standard superannuation, discounts on products, and life insurance for permanent employees.
Requirements:
  • Strong Customer Service Skills: Possess excellent customer service skills, with a focus on delivering exceptional experiences.
  • Problem-Solving Abilities: Demonstrate excellent problem-solving abilities, with a proactive approach to resolving customer issues.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy and quality in all tasks.
  • Dynamic Environment: Thrive in a fast-paced, dynamic environment, prioritizing and adapting to changing situations.
  • Effective Communication: Possess exceptional written and verbal communication skills, with the ability to communicate clearly and effectively.

If you are passionate about delivering great customer experiences and thrive in a fast-moving environment, we would love to hear from you.

  • Customer Support Specialist

    1 week ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    pAt Active Recruitment, we are seeking a highly skilled Customer Support Specialist to join our dynamic team in a Product Support Role./ppAs a Product Support Associate, you will directly support consumers who purchase our client's products. You'll offer technical support, answer product-related questions, and troubleshoot any issues to ensure a seamless...

  • Customer Support Coordinator

    1 month ago

    Parramatta, New South Wales, Australia Transdev Full time

    About the RoleThe Customer Support Coordinator will be the first point of contact for Parramatta Light rail, playing a key role in the day-to-day running of the depot with general administrative duties. This diverse role involves managing Lost Property, responding to customer enquiries, uniform management, and expense claims. The successful candidate will...

  • Customer Support Specialist

    1 month ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Product Support RoleActive Recruitment is seeking talented and customer-focused individuals to join our dynamic team in a Product Support Role.As a Product Support Associate, you will directly support consumers who purchase our client's products. You'll offer technical support, answer product-related questions, and troubleshoot any issues to ensure a...

  • Customer Support Specialist

    2 weeks ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Product Support RoleActive Recruitment is seeking talented and customer-focused individuals to join our dynamic team in a Product Support Role.As a Product Support Associate, you will directly support consumers who purchase our client's products. You'll offer technical support, answer product-related questions, and troubleshoot any issues to ensure a...

  • Customer Banking Specialist

    2 weeks ago

    Parramatta, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia.As a key member of our team, you will be responsible for delivering exceptional customer service and support to our customers, providing them with tailored financial solutions and advice...

  • Dental Specialist Opportunity

    1 month ago

    Parramatta, New South Wales, Australia HealthcareLink Support Full time

    About the OpportunityWe are seeking a registered dentist to join our team in Western Sydney. Our client presents an exceptional opportunity for dentists who want to establish their practice efficiently within a supportive and innovative environment.About the PracticeOur client has developed a medical practice model that prioritizes accessible healthcare...

  • Customer Support Specialist

    3 weeks ago

    Parramatta, New South Wales, Australia Ventia Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Consultant to join our team at Ventia's Operations Centre. As a key member of our customer service team, you will be responsible for providing exceptional customer experience through telephone and email support, as well as other administrative tasks.Key ResponsibilitiesRespond to...

  • Customer Support Specialist

    1 month ago

    Parramatta, New South Wales, Australia Ventia Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Consultant to join our team at Ventia's Operations Centre. As a key member of our customer service team, you will be responsible for providing exceptional customer experience through telephone and email support, as well as other administrative tasks.Key ResponsibilitiesRespond to...

  • Dental Specialist in Western Sydney

    2 weeks ago

    Parramatta, New South Wales, Australia HealthcareLink Support Full time

    About the OpportunityWe are seeking a skilled and experienced dentist to join our team in Western Sydney. As a dental specialist, you will have the opportunity to establish and expand your own practice within our clinic, working closely with general practitioners, allied professionals, and our operations team.Your ResponsibilitiesDeliver exceptional patient...

  • Customer Banking Specialist

    2 weeks ago

    Parramatta, New South Wales, Australia Commonwealth Bank of Australia Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Banking Specialist to join our Retail Banking Services team at the Commonwealth Bank of Australia.Key ResponsibilitiesDeliver exceptional customer service by providing in-depth conversations with customers about their banking needs, including home loans, business banking, and...

  • Administration and Customer Support Specialist

    3 weeks ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Job Title: Administration & Customer Support OfficerWe are seeking a highly skilled Administration and Customer Support Officer to join our team at Active Recruitment. As a key member of our organization, you will be responsible for providing exceptional administrative support and customer service to our clients.Key Responsibilities:Establish and maintain...

  • Administration and Customer Support Specialist

    1 month ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Job Title: Administration & Customer Support OfficerWe are seeking a highly skilled Administration and Customer Support Officer to join our team at Active Recruitment. As a key member of our organization, you will be responsible for providing exceptional administrative support and customer service to our clients.Key Responsibilities:Provide administrative...

  • Administration and Customer Support Specialist

    3 weeks ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Job Title: Administration & Customer Support OfficerWe are seeking a highly skilled Administration and Customer Support Officer to join our team at Active Recruitment. As a key member of our organization, you will be responsible for providing exceptional administrative support and customer service to our clients.Key Responsibilities:Establish and maintain...

  • Administration and Customer Support Specialist

    1 month ago

    Parramatta, New South Wales, Australia Active Recruitment Full time

    Job Title: Administration & Customer Support OfficerWe are seeking a highly skilled Administration and Customer Support Officer to join our team at Active Recruitment. As a key member of our organization, you will be responsible for providing exceptional administrative support and customer service to our clients.Key Responsibilities:Provide administrative...

  • Customer Business Support Specialist

    2 months ago

    Parramatta, New South Wales, Australia Endeavour Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Business Support Officer to join our dynamic team at Endeavour Energy. As a key member of our Customer Network Solutions team, you will play a vital role in delivering exceptional customer service and ensuring seamless business processes.Key ResponsibilitiesProvide timely and well-informed...

  • Customer Business Support Specialist

    1 month ago

    Parramatta, New South Wales, Australia Endeavour Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Business Support Officer to join our Customer Network Solutions team in Parramatta Square. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring seamless business processes.Key ResponsibilitiesProvide timely and well-informed advice...

  • Customer Business Support Specialist

    3 weeks ago

    Parramatta, New South Wales, Australia Endeavour Energy Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Business Support Officer to join our dynamic team at Endeavour Energy. As a key member of our Customer Network Solutions team, you will play a vital role in delivering exceptional customer service and ensuring seamless business processes.Key ResponsibilitiesProvide timely and well-informed...

  • Customer Banking Specialist

    2 weeks ago

    Parramatta, New South Wales, Australia Commonwealth Bank of Australia Full time

    As a Customer Banking Specialist at the Commonwealth Bank of Australia, you will play a vital role in delivering a seamless banking experience to our customers. You will be the public face of our Retail Banking Services team, working closely with customers to understand their financial needs and provide tailored solutions.Key Responsibilities:Provide...

  • Customer Solutions Specialist

    2 weeks ago

    Parramatta, New South Wales, Australia Pepper Financial Services Group Full time

    About the RoleThe Customer Solutions Specialist will be responsible for ensuring the appropriate administration of disputes and providing an exemplary level of customer service in line with Pepper guidelines.Minimise risk to the organisation through the appropriate administration of disputes whilst providing an exemplary level of customer service.De-escalate...

  • Aged Care Support Specialist

    2 months ago

    Parramatta, New South Wales, Australia Catholic Healthcare Full time

    Job Opportunity: Aged Care Support SpecialistAbout the Role:Catholic Healthcare is seeking a dedicated and compassionate Aged Care Support Specialist to join our team. As a valued member of our team, you will provide high-quality personalized care to our clients in their own homes.Key Responsibilities:Provide domestic assistance, including basic housekeeping...