Pension Quality Assurance Specialist

4 days ago

Sydney, New South Wales, Australia beBeeQuality Full time CA$60,000 - CA$80,000
Job Summary

We're seeking a seasoned professional to drive quality assurance in our pension administration team. As a key member of our team, you will conduct thorough assessments to ensure that our tools, processes, and systems meet the highest standards.

  • Main Responsibilities:
    • Conduct comprehensive quality inspections and tests on various pension processes to identify system or process gaps and propose corrective actions.
    • Develop regular audit reports with findings, risk assessments, and recommendations for improvement.
    • Collaborate with cross-functional teams to resolve issues and support quality assurance initiatives.
    • Conduct User Acceptance Testing (UAT) by developing detailed test matrices, identifying key test scenarios, executing test cases, and analyzing results.
    • Identify, document, and analyze defects in system processes and functionalities, working with IT and other stakeholders to prioritize and resolve issues.
Requirements

To succeed in this role, you will need:

  • A College Diploma or University Degree in a relevant field, with a minimum of 3 years of experience in pension administration or a related field.
  • A strong understanding of pension administration processes, systems, pension plan texts, and applicable legislation.
  • Experience in auditing and conducting quality reviews to ensure compliance with plan rules and regulations.
  • Excellent analytical and problem-solving skills, with a keen attention to detail and a solid mathematical aptitude.
  • Clear and effective communication skills, both written and verbal, with the ability to convey complex concepts to non-technical stakeholders.
  • Hands-on experience in testing, documenting system changes, and implementing new systems, including familiarity with testing methodologies, defect analysis, quality reviews, and maintaining data integrity.
  • Proficiency in Microsoft Excel, with experience using SQL or Power BI considered an asset.
About Us

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

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