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Strategic Client Growth Manager
2 weeks ago
Job Title: Strategic Client Growth Manager
Job Description:This is a key role responsible for leading the growth and success of mid-market clients through strategic partnerships.
Key Responsibilities:- Develop, maintain and grow strategic relationships with clients across various industries to increase revenue and improve client satisfaction.
- Identify opportunities to upsell additional solutions to clients and collaborate with colleagues to develop and secure those opportunities.
- Work closely with the Sales Team to develop account plans that strengthen client retention rates and optimize the expansion pipeline and conversion.
- Proven experience in building and maintaining strong relationships with clients in the mid-market sector.
- Ability to partner with organizations of 500-2000 employees and communicate complex solutions effectively.
- Excellent negotiation skills coupled with proven delivery against client retention and client revenue growth deliverables.
- Excellent communication skills with the ability to translate technical solutions or complex client challenges into actionable insights.