Senior Client Growth Manager

3 days ago

Melbourne, Victoria, Australia beBeeDigital Full time $70,000 - $80,000

Unlock the full potential of your clients with a proven track record of delivering exceptional results. As a seasoned Digital Account Manager, you will be responsible for fostering long-term relationships, identifying new opportunities within existing portfolios, and ensuring seamless client service.

About the Role

This key position requires a proactive individual who can work strategically with the performance team to drive growth and development across client portfolios. Your primary focus will be on coordinating resources, setting mutually agreed KPIs, reviewing and compiling monthly reports, and ensuring timely deliverables.

A successful Digital Account Manager is ultimately accountable for meeting retention targets, maintaining an above-average Net Promoter Score, and guaranteeing each client has an up-to-date scorecard and contact plan.

Key Responsibilities:

  • Collaborate closely with the Performance team to identify and capitalize on growth opportunities.
  • Drive business client retention and contribute to identified client growth initiatives.
  • Qualify ideal customer profiles through referrals and word-of-mouth recommendations.

Required Skills and Qualifications:

  • Proven experience in digital marketing and client management.
  • Exceptional communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.

Benefits:

  • Opportunity to make a meaningful impact on client success.
  • Challenging and dynamic work environment.
  • Career advancement opportunities.

About You:

  • Results-driven professional with a passion for delivering exceptional results.
  • Team player with excellent communication and interpersonal skills.
  • Ability to adapt to changing priorities and deadlines.

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