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Medical Imaging Coordinator
2 months ago
Jones Radiology is seeking a highly motivated and customer-focused individual to join our dynamic team in Alice Springs. As a Medical Imaging Coordinator, you will play a vital role in upholding our brand promise of delivering an outstanding patient and referrer experience.
Reporting to the Office Manager, this is a permanent full-time position available Monday to Friday, between the core hours of 8.00am and 4.21pm.
Your Key Responsibilities
- Welcome patients with warmth and professionalism, ensuring a positive first impression.
- Assist with patient billing and other in-clinic duties, maintaining accurate records and ensuring seamless operations.
- Schedule medical imaging appointments with care and efficiency, minimizing patient wait times.
- Provide exceptional customer service, responding to patient inquiries and resolving issues promptly.
- Cultivate strong relationships with patients, referrers, and colleagues, fostering a collaborative and supportive work environment.
What We're Looking For
- Strong customer service skills and a passion for helping others.
- Previous experience in customer service is preferred but not essential.
- Proficiency in computer systems and multitasking, with the ability to learn new software and technologies.
- Initiative, willingness to learn, and excellent communication skills, with the ability to work independently and collaboratively.
- Attention to detail and a positive attitude towards challenges, with a focus on delivering high-quality results.
What We Offer
- A competitive remuneration package with flexible work options, including generous parental leave provisions and phased return-to-work options.
- Opportunities for career advancement and ongoing professional development, with access to wellness programs, fitness facilities, and confidential counseling services.
- A vibrant work environment with individualized team cultures and social events, including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations.
Next Steps
If you are seeking your next career challenge and are passionate about delivering excellent medical imaging services to patients, referrers, and the community, we encourage you to apply to Jones Radiology today.
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