Chief Technical Solutions Specialist

6 days ago

City Of Swan, Australia beBeeTechnical Full time $90,000 - $110,000

Job Overview

Our organization is seeking a skilled Senior Technical Support Officer to join its innovative IT team. As part of a nationally recognized department, you will be shaping the future of technology in education.

Key Responsibilities
  • Elevate and resolve complex technical issues for support specialists.
  • Investigate and diagnose system, device, and network-related problems beyond initial capacity.
  • Maintain core infrastructure integrity and performance.
  • Install and maintain wireless networks and systems across the premises.
  • Oversee unified communications environments.
  • Manage escalated Apple fleet and mobile device management platform issues.
About You/Qualifications
  • Relevant qualification in information technology or computer science.
  • Proven experience in technical support roles with mobile device management, network operations, and security expertise.
  • Extensive knowledge of mobile device management, unified communications, and firewall systems.
  • Strong analytical and investigative skills to resolve complex issues.
  • Excellent communication and interpersonal skills.
  • Able to hold current police clearance and satisfactory work rights documentation.
  • Alignment with organizational values and child safety policies.
Working at Our Organization

You will join our vibrant and supportive community committed to excellence in education and innovation. Contribute to impactful projects, receive professional development opportunities, and be part of a workplace recognized for outstanding achievement in IT.

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