IT Technical Specialist
2 weeks ago
About the Role
We are seeking an experienced IT Technical Specialist to join our Infrastructure Services team in Sydney.
Key Responsibilities
As part of a team of 7, you will provide technical support for level 1 IT related issues, troubleshooting and problem-solving skills, and escalating issues to level 2 and 3 when required.
The Ideal Candidate
- Experience with Windows 7/10, Outlook 2010/2016, and desktop virtualization
- Familiarity with document management systems (e.g. Worksite and printing support)
- Strong customer service skills
- A strong focus on customer satisfaction and working to SLAs
- Previous experience in professional services highly regarded
What We Offer
$60,000 - $80,000 per annum salary range, depending on experience, flexible working hours, and opportunities for growth and development within the company.
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