IT Technical Specialist

2 weeks ago


Sydney, New South Wales, Australia Budage Pty Limited Full time

About the Role

We are seeking an experienced IT Technical Specialist to join our Infrastructure Services team in Sydney.

Key Responsibilities

As part of a team of 7, you will provide technical support for level 1 IT related issues, troubleshooting and problem-solving skills, and escalating issues to level 2 and 3 when required.

The Ideal Candidate

  • Experience with Windows 7/10, Outlook 2010/2016, and desktop virtualization
  • Familiarity with document management systems (e.g. Worksite and printing support)
  • Strong customer service skills
  • A strong focus on customer satisfaction and working to SLAs
  • Previous experience in professional services highly regarded

What We Offer

$60,000 - $80,000 per annum salary range, depending on experience, flexible working hours, and opportunities for growth and development within the company.



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