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Sales Consultant

1 month ago

Fortitude Valley, Queensland, Australia Pottery Barn Full time

We are seeking a talented Sales Associate to join our team in Fortitude Valley, Brisbane. As a Sales Associate, you will deliver exceptional customer service and provide a unique shopping experience for our customers.

About the Role

This is a fantastic opportunity to work in a fast-paced, specialty retail environment and be part of a successful, fast-growing company. You will have the chance to develop your skills and knowledge, and progress your career in a supportive and dynamic team.

Key Responsibilities
  • Provide sincere, friendly, and energetic customer service by exemplifying excellent customer service standards.
  • Welcome customers and assist them with special services including gift wrapping, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders.
  • Efficiently and accurately perform register transactions (sales, returns, and exchanges).
  • Maintain and demonstrate knowledge of our products, features, benefits, current sales, and promotions.
  • Utilize effective selling techniques to build multiple sales and increase productivity.
  • Achieve established sales and contest goals.
  • Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting.
  • Uphold store and stockroom maintenance and cleanliness standards.
Requirements

To be successful in this role, you will need:

  • Retail sales experience, ideally in specialty retail and/or homewares, with strong client relationship skills.
  • A passion for homewares and/or food.
  • The ability to connect with customers through service and selling.
  • The love of selling and being driven to meet and exceed targets.
  • SUCCESS in a team environment but able to work independently and manage your own time.
  • A desire to engage with customers, discover their stories, style, and lifestyle to connect them to the right products.
  • The confidence and passion to anticipate customer needs and solve problems.
  • Effectively communication, organizational, and leadership skills.
Physical Requirements

You will need to be able to:

  • Be mobile in the store and back-of-house areas, including standing for long periods.
  • Climb ladders and use other equipment in line with safety standards.
  • Lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques.
What We Offer

We offer a competitive salary, a generous discount on all Williams Sonoma Inc. brands, opportunities for career development and progression, and a fun and dynamic work environment.