General Manager
2 months ago
About Veriu Group
We are a leading Australian-owned hotel group, operating 21 hotels across the country. Our brands, Punthill Apartment Hotels and Veriu Hotels & Suites, offer a unique blend of comfort and authenticity, connecting travelers to the local experience of each location.
Our mission is to become the largest Australian-owned apartment hotel operator, with a goal of 80 hotels by 2030. We're well on our way, with numerous new hotel openings across the country.
Our Culture
We're a people-focused organization, empowering our team members to be themselves and make decisions that drive growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, creating a diverse and inclusive culture.
Job Summary
We're seeking an experienced General Manager to join our team, responsible for driving business growth and profitability in our hotels. As a key member of our leadership team, you'll bring creativity and out-of-the-box thinking to drive success.
Key Responsibilities
- Optimize business turnover and delivery of business operating profit
- Design, execute and drive business development and growth
- Establish a high-performance team aligned to our core values
- Manage daily hotel operations in line with our Veri-Best Framework
- Optimize guest satisfaction and management
- Drive business compliance and critical incident management
- Facility and asset management
- Management administration and reporting
Requirements
- Approved Australian working rights
- First Aid Certificate
- Responsible Service of Alcohol Certificate
- Willingness to obtain a Liquor Licence
- Demonstrated experience leading a team with kindness in order to achieve outcomes
- Demonstrated ability to resolve problems and complaints
- High standards of attention to detail and communication skills
- Experience managing people in a customer service environment
- Passion for personal growth
What We Offer
- National career growth opportunities
- Accelerated development in a variety of hotel management or corporate areas
- Comprehensive onboarding and ongoing support
- The chance to join our Fast-Track Hotel Management Development program as mentor
- Genuine flexibility and job security
- High performing culture that values relationships and individuality
- Generous referral bonuses
- Discounts on accommodation across our network
- Discounts on private health insurance
- Access to our Employee Assistance Program
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