General Manager

2 months ago


Brisbane, Queensland, Australia Veriu Group Full time

About Veriu Group

We are a leading Australian-owned hotel group, operating 21 hotels across the country. Our brands, Punthill Apartment Hotels and Veriu Hotels & Suites, offer a unique blend of comfort and authenticity, connecting travelers to the local experience of each location.

Our mission is to become the largest Australian-owned apartment hotel operator, with a goal of 80 hotels by 2030. We're well on our way, with numerous new hotel openings across the country.

Our Culture

We're a people-focused organization, empowering our team members to be themselves and make decisions that drive growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, creating a diverse and inclusive culture.

Job Summary

We're seeking an experienced General Manager to join our team, responsible for driving business growth and profitability in our hotels. As a key member of our leadership team, you'll bring creativity and out-of-the-box thinking to drive success.

Key Responsibilities

  • Optimize business turnover and delivery of business operating profit
  • Design, execute and drive business development and growth
  • Establish a high-performance team aligned to our core values
  • Manage daily hotel operations in line with our Veri-Best Framework
  • Optimize guest satisfaction and management
  • Drive business compliance and critical incident management
  • Facility and asset management
  • Management administration and reporting

Requirements

  • Approved Australian working rights
  • First Aid Certificate
  • Responsible Service of Alcohol Certificate
  • Willingness to obtain a Liquor Licence
  • Demonstrated experience leading a team with kindness in order to achieve outcomes
  • Demonstrated ability to resolve problems and complaints
  • High standards of attention to detail and communication skills
  • Experience managing people in a customer service environment
  • Passion for personal growth

What We Offer

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding and ongoing support
  • The chance to join our Fast-Track Hotel Management Development program as mentor
  • Genuine flexibility and job security
  • High performing culture that values relationships and individuality
  • Generous referral bonuses
  • Discounts on accommodation across our network
  • Discounts on private health insurance
  • Access to our Employee Assistance Program

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