Hotel General Manager
1 month ago
We are seeking an experienced General Manager to lead our hotel operations in Brisbane. As a key member of our team, you will be responsible for driving business growth, improving profitability, and delivering exceptional guest experiences.
Key Responsibilities- Optimise business turnover and delivery of business operating profit
- Design, execute and drive business development and growth
- Establish a high-performance team aligned to our core values of Relationship Focused, Integrity, Personal Growth & Ownership Mindset
- Manage daily hotel operations in line with our Veri-Best Framework
- Optimise guest satisfaction and management
- Drive business compliance and critical incident management
- Facility and asset management
- Management administration and reporting
We are looking for a motivated and experienced General Manager who is passionate about delivering exceptional results and building a high-performing team. You will have a proven track record of driving business growth, improving profitability, and delivering exceptional guest experiences.
The successful candidate will have:
- Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
- First Aid Certificate (or be able to obtain before starting)
- Responsible Service of Alcohol Certificate (or be able to obtain before starting)
- Willingness to obtain a Liquor Licence (at our expense)
- Demonstrated experience leading a team with kindness in order to achieve outcomes
- Demonstrated ability to resolve problems complaints
- High standards of attention to detail and communication skills (written & verbal)
- Experience managing people in a customer service environment
- Passion for personal growth
We offer a competitive salary and benefits package, including:
- National career growth opportunities
- Accelerated development in a variety of hotel management or corporate areas
- Comprehensive onboarding & ongoing support
- The chance to join our Fast-Track Hotel Management Development program as mentor
- Genuine flexibility and job security
- High performing culture that values relationships & individuality, where our leadership know you by name
- Generous referral bonuses when you refer your friends to work with us (up to $1000)
- Discounts on accommodation across our network
- Discounts on private health insurance
- Access to our Employee Assistance Program
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