Hotel General Manager

1 month ago


Brisbane, Queensland, Australia Veriu Group Full time
About the Role

We are seeking an experienced General Manager to lead our hotel operations in Brisbane. As a key member of our team, you will be responsible for driving business growth, improving profitability, and delivering exceptional guest experiences.

Key Responsibilities
  • Optimise business turnover and delivery of business operating profit
  • Design, execute and drive business development and growth
  • Establish a high-performance team aligned to our core values of Relationship Focused, Integrity, Personal Growth & Ownership Mindset
  • Manage daily hotel operations in line with our Veri-Best Framework
  • Optimise guest satisfaction and management
  • Drive business compliance and critical incident management
  • Facility and asset management
  • Management administration and reporting
About You

We are looking for a motivated and experienced General Manager who is passionate about delivering exceptional results and building a high-performing team. You will have a proven track record of driving business growth, improving profitability, and delivering exceptional guest experiences.

The successful candidate will have:

  • Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
  • First Aid Certificate (or be able to obtain before starting)
  • Responsible Service of Alcohol Certificate (or be able to obtain before starting)
  • Willingness to obtain a Liquor Licence (at our expense)
  • Demonstrated experience leading a team with kindness in order to achieve outcomes
  • Demonstrated ability to resolve problems complaints
  • High standards of attention to detail and communication skills (written & verbal)
  • Experience managing people in a customer service environment
  • Passion for personal growth
What We Offer

We offer a competitive salary and benefits package, including:

  • National career growth opportunities
  • Accelerated development in a variety of hotel management or corporate areas
  • Comprehensive onboarding & ongoing support
  • The chance to join our Fast-Track Hotel Management Development program as mentor
  • Genuine flexibility and job security
  • High performing culture that values relationships & individuality, where our leadership know you by name
  • Generous referral bonuses when you refer your friends to work with us (up to $1000)
  • Discounts on accommodation across our network
  • Discounts on private health insurance
  • Access to our Employee Assistance Program


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