Carer Support Professional

4 days ago


Brisbane, Queensland, Australia beBeeCare Full time $74,704 - $83,635

About this Role

Job Description
  • This is a part-time opportunity to work as a Carer Support Planner, providing intake, assessment and planning services for carers accessing support.
  • You will use your communication skills to facilitate services for carers over the phone, focusing on customer service, patience and non-judgement.
Detailed Responsibilities
  1. Deliver intake, assessment and planning services for carers accessing support provided by the Carer Gateway in Queensland.
  2. Work with carers to establish and implement agreed action plans, ensuring a welcoming, inclusive environment.
  3. Provide high-quality customer service, listening to carers with empathy and understanding.
Requirements
  • Qualifications and/or experience in community services, allied health or carer/family peer positions.
  • Possession of appropriate IT skills.
  • Desirable: proficiency in Arabic or Vietnamese language.
Key Skills
  • Care Planning
  • Communication
  • Customer Service
  • IT Skills


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