
Carer Support Professional
4 days ago
About this Role
Job Description- This is a part-time opportunity to work as a Carer Support Planner, providing intake, assessment and planning services for carers accessing support.
- You will use your communication skills to facilitate services for carers over the phone, focusing on customer service, patience and non-judgement.
- Deliver intake, assessment and planning services for carers accessing support provided by the Carer Gateway in Queensland.
- Work with carers to establish and implement agreed action plans, ensuring a welcoming, inclusive environment.
- Provide high-quality customer service, listening to carers with empathy and understanding.
- Qualifications and/or experience in community services, allied health or carer/family peer positions.
- Possession of appropriate IT skills.
- Desirable: proficiency in Arabic or Vietnamese language.
- Care Planning
- Communication
- Customer Service
- IT Skills
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