Client Liaison Officer

1 month ago

Council of the City of Sydney, Australia NSW Department of Planning, Housing and Infrastructure Full time
About the Role

We are seeking a highly skilled Client Liaison Officer to join our team at Placemaking NSW. As a key point of contact, you will be responsible for generating venue sales and providing high-quality sales account management, including licensing and compliance for public sector activity.

Key Responsibilities
  • Proactively identify opportunities for events and cross-selling services to maximize commercial revenue
  • Guide clients through the event planning process, from selecting the right venue to liaising with our Event Delivery team
  • Maintain strong relationships with stakeholders and deliver top-notch customer service
  • Stay updated with the latest industry knowledge and manage the administrative side of account management
What We Offer

As a valued member of our team, you will have the opportunity to work on exciting projects and events across Sydney's most iconic and vibrant cultural, leisure, hospitality, and retail precincts. We offer a dynamic and collaborative work environment, flexible work arrangements, and a commitment to fostering a diverse and inclusive workplace.

Requirements
  • Proven experience in venue and event management, with a solid understanding of the intricacies of coordinating and delivering successful events
  • Client relationship management skills, with the ability to build and maintain positive relationships with a variety of stakeholders
  • Familiarity with both private and government sectors, with a preference for those who understand government processes and the management of public spaces
  • Exceptional communication skills to effectively liaise with clients, internal teams, and external partners

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