Residential Support Officer
4 days ago
We are seeking a highly skilled and experienced Residential Support Officer to join our team at Aged Care Resumes. As a key member of our team, you will play a vital role in ensuring the provision of high-quality aged care services to our residents.
Key Responsibilities- Quality and Clinical Activities: Support quality and clinical activities within designated residential aged care homes, ensuring that services meet identified needs and standards of quality care.
- Quality Audits and Compliance: Assist in site-specific quality audits and work with the Service Managers to develop, implement, and evaluate continuous improvement processes to facilitate ongoing quality compliance.
- Data Collection and Reporting: Assist with the collection of site-specific NQIP data collection and submission as directed.
- Incident Reporting and Resolution: Assist the Residential Service Manager and Quality Compliance & Innovation Partner (QCIP) with incident reporting, participate in investigations, and the timely resolution of complaints as appropriate.
- Complex Care Management: Support complex care management and case conferencing as needed.
- ACQSC Readiness: Support ACQSC readiness, including unannounced folders, and supporting documentation.
- Committee and Research Participation: Participate in, and contribute to relevant organisation-wide committees, working parties, and research activities as requested to progress innovation that will support effective and efficient quality service delivery in line with best practice.
- Registration and Experience: Hold and maintain valid registration as a Registered Nurse (AHPRA) and minimum of five (5) years experience as a Registered Nurse.
- Probity Checks: All BlueCare staff must satisfy the relevant probity checks required by legislation or BlueCare policies.
- Service Delivery and Quality Systems: Demonstrated broad experience in service delivery and quality systems in either the aged, community care, or health sectors.
- Flexible Work Arrangements: Flexible work arrangements to support work-life balance.
- Salary Packaging: Save tax and increase your take-home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
- Recognition and Rewards: A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing, and employee assistance programs.
- Positive and Inclusive Team: A positive and inclusive team based on respect, shared standards, strong values, and a commitment to serving others.
- Career Development Opportunities: Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow, and make a meaningful difference.
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