Occupational Rehabilitation Services Coordinator

2 weeks ago

Tamworth, New South Wales, Australia WorkFocus NSW Full time

Unlock Your Career Potential

We are seeking a highly skilled and experienced Injury Management Specialist to join our team in NSW, Australia.

The successful candidate will play a vital role in the success of our Regional WorkFocus team by managing some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.

This is an exceptional opportunity for a dedicated professional to take their career to the next level and make a real difference in people's lives. You will be part of a dynamic and supportive team that champions the health benefits of good work, supporting and empowering people through the recovery process to return them to better health and life.

About the Role

  • Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
  • Implement services as per Customer SLAs
  • Coach team member to undertake work in accordance with customer requirements
  • Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
  • Represent WFA at public forums and on various committees as required

What We Offer

  • A competitive salary package of $85,000 - $110,000 per annum, depending on experience
  • Truly flexible working arrangements, allowing you to balance your work and personal life
  • Opportunities for career progression and professional development, including training and coaching from a multi-award-winning team
  • A generous financial incentives program to reward your impact
  • Purchase additional annual leave and enjoy a range of employer benefits, including salary sacrificing and a fitness passport

Requirements

  • Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)
  • Significant occupational rehabilitation industry experience
  • Specialist knowledge and skillset with a solid reputation and profile within the industry
  • Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio
  • Customer service orientation with experience managing customer service agreements
  • Demonstrated ability to independently generate referrals and build portfolio
  • Strong communication and interpersonal skills with experience training, coaching and developing others

Join Our Team

We value diversity and inclusion and welcome applications from candidates from diverse backgrounds. If you are passionate about making a real difference in people's lives and have the skills and experience required for this role, we encourage you to apply.

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