Experience Customer Digital Advisor

6 days ago


Sydney, New South Wales, Australia beBeeDigitalExperience Full time $95,000 - $110,000

**Job Title:** Digital Experience Advisor

We are seeking a highly skilled and motivated individual to lead the management of our digital customer experience.

Key Responsibilities:

- Develop and implement strategies to enhance the digital customer experience
- Collaborate with cross-functional teams to improve digital content and functionality
- Utilize human-centered design principles to drive innovation and improvement
- Showcase expertise in customer experience tools, methodologies, and analytics to drive improved digital customer experiences
- Be hands-on in the implementation of solutions and provide expertise in design

Benefits:

- Promote a continuous improvement culture, supporting the evolution of teams and enhancing service delivery to customers
- Make a positive impact on the organization and community
- Be a positive brand ambassador for the Council
- Showcase the organization's values in all actions
- Work for an organization that has its community at the heart of all decisions

About Us:

We are a passionate and dedicated team covering a diversity of services, industries, and occupations. We do more than serve our community - we are our community. Our energy can be seen in everything we do. From having a can-do attitude, to embracing change and opportunities, being people-centred and working together as one.



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