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Automotive Parts Specialist
3 weeks ago
- To accurately and efficiently interpret the parts and accessories required by retail, trade, and internal customers.
- To quote, source, and order parts in line with customer and workshop needs.
- To utilize manufacturer catalogues and electronic systems to identify correct parts.
- To maintain accurate stock records and assist with inventory management.
- To provide exceptional customer service at the counter, over the phone, and via email.
- To collaborate effectively with service, sales, and warehouse teams to ensure smooth workflow and communication.
- Previous experience in dealership parts operations is desirable but not essential.
- A sound knowledge of vehicle makes, models, and parts systems is essential.
- Proficiency with electronic parts catalogues and dealer management systems is required.
- Strong communication, time management, and customer service skills are necessary.
- The ability to work under pressure and manage multiple priorities is essential.
