National IT Infrastructure Support Professional

6 days ago

Canberra, ACT, Australia beBeeTechnology Full time $90,000 - $110,000
IT Support Specialist

The role of IT Support Specialist involves providing timely IT support services to a nationally distributed team.

Maintenance tasks include:

  • Hardware and software updates
  • Network scanning and printing issue resolution
  • Desktop hardware troubleshooting

Troubleshooting responsibilities include:

  • Helpdesk database management
  • Mobile device and system remote access management
  • Audiovisual and video conferencing system setup and troubleshooting

To excel in this role, candidates should possess:

  • 2+ years of technology support experience, preferably in professional services
  • Excellent communication skills
  • Solid knowledge of PC hardware and software
  • Familiarity with helpdesk ticketing systems
  • Highly organized time management

This role offers flexibility in working hours and the opportunity to work within a collaborative team environment.

Key Skills:
  • Technical expertise in IT infrastructure
  • Proven track record of delivering excellent customer service
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills

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