Financial Crime Operations Manager

4 weeks ago


Sydney, New South Wales, Australia Randstad Full time
Job Summary

As a Financial Crime Operations Manager, you will lead a team responsible for the daily operations of financial crime prevention activities in institutional banking. Your responsibilities will include managing and optimizing the effectiveness of financial crime operations, including investigating and mitigating related risks.

Key Responsibilities
  • Lead, mentor, and manage a team of financial crime specialists by providing guidance, support, coaching, and performance evaluations.
  • Develop and implement operational strategies to enhance the effectiveness of financial crime prevention and detection for institutional banking customers.
  • Collaborate with Relationship Managers and central divisional teams to ensure strong coordination in customer due diligence processes.
  • Ensure consistent execution of agreed performance management practices within the team, clearly defining individual responsibilities and accountabilities.
  • Demonstrate leadership that inspires and motivates team members to take ownership and drive the vision, strategy, and business objectives.
  • Manage the business using Active Operations Management principles to achieve operational excellence.
  • Analyze KPIs to identify necessary management decisions for optimal business outcomes.
  • Develop and execute remediation plans for suboptimal business performance.
  • Oversee an integrated team across the organization.
  • Implement robust business practices that support the resolution of customer issues and concerns.
  • Encourage customer-centric behavior through daily operational practices that delight customers.
  • Develop and manage key internal stakeholder relationships to enhance the customer experience.
  • Contribute to the creation of service level agreements for service providers and business partners.
  • Promote a safe working environment for all staff and customers by adhering to safety practices and reporting any incidents.
  • Manage a team that understands and applies all compliance standards, including participation in risk governance activities.
  • Effectively maintain the Business Continuity Plan/Business Impact Analysis to restore operational functionality during incidents.
  • Maintain Risk Profiles.
  • Actively contribute to identifying and implementing process improvements that enhance business outcomes, including customer experience.
  • Provide subject matter expertise as needed for various initiatives or projects related to relevant functions and processes.
  • Ensure accountability for the accuracy and effectiveness of process management documentation for all functional tasks within the team.
Requirements
  • At least 4 years of experience in institutional banking, including a minimum of 2 years in a managerial position.
  • Proven track record in team management and oversight of financial crime operations in institutional banking or a similar setting.
  • Familiarity with financial crime typologies related to institutional banking products and services, such as trade finance, foreign exchange, and corporate lending facilities.
  • In-depth knowledge of Corporate and Institutional Banking products and services.
  • Strong understanding of financial crime regulations and compliance requirements.
  • Comprehensive grasp of overall business processes, support systems, and tools.
  • Ability to leverage business metrics to manage operations and enhance efficiency.
  • Demonstrated expertise in building and managing relationships with internal stakeholders.

For further information, please email your resume to charlotte.keilbart@randstad.com.au



  • Sydney, New South Wales, Australia Financial Crime Operations Full time

    Job Title: Head of Financial Crime InvestigationsJoin our team as a Head of Financial Crime Investigations and lead the way in preventing financial crime and ensuring compliance with regulatory requirements.The Star Entertainment Group is a leading gaming and entertainment company, and we're looking for a highly skilled and experienced professional to lead...


  • Sydney, New South Wales, Australia Financial Crime Operations Full time

    **Head of Customer Due Diligence**The Star Entertainment Group is a publicly listed company on the ASX, committed to creating fun at trusted destinations.We're seeking a visionary leader to manage customer probity screening and associated investigations across the Financial Crime team.This role will be pivotal in shaping the success of The Star's compliance...


  • Sydney, New South Wales, Australia Financial Crime Operations Full time

    At The Star Entertainment Group, our purpose is to create fun at trusted destinations. We are a publicly listed company on the ASX, and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist, and our shareholders.We do this by providing entertainment, gaming, and leisure experiences in a safe,...


  • Sydney, New South Wales, Australia Financial Crime Operations Full time

    Job Title: Head of Customer Due Diligence LeadJob Summary:We are seeking a highly experienced and skilled Head of Customer Due Diligence Lead to join our Financial Crime Operations team. As a key member of our team, you will be responsible for managing customer probity screening and associated investigations.Key Responsibilities:Direct and lead the financial...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    About Commonwealth Bank of AustraliaWe're one of Australia's leading financial institutions, with a long history of serving our customers and communities. Our Financial Crime Operations team is dedicated to preventing and detecting financial crime, ensuring the integrity of our systems and processes.Job SummaryWe're seeking an experienced Financial Crime...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Job DescriptionWe are seeking a skilled Financial Crime Operations Specialist to join our team at the Commonwealth Bank of Australia. In this role, you will play a crucial part in managing our financial crime operations shared service, ensuring strong operational cadences with a focus on quality and compliance.Key Responsibilities:Maintain an up-to-date...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Head of Financial Crime OperationsThe Star Entertainment Group is a leading provider of entertainment, gaming, and leisure experiences in Australia. We are committed to delivering sustainable outcomes for our guests, team members, and shareholders while maintaining the highest standards of integrity and compliance.As our Head of Financial Crime Operations,...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    About UsAt Commonwealth Bank of Australia, we're committed to building a diverse and inclusive workforce reflecting our customers, businesses, and communities. We nurture and support our people through skill and talent development, collaboration, flexibility, and internal promotion.About the RoleThis is an exceptional opportunity to lead our Retail Banking...


  • Sydney, New South Wales, Australia Macquarie Full time

    Role OverviewWe are seeking a highly skilled Financial Crime Risk Manager to join our Global Financial Crime Risk team based in Sydney. As a key member of the team, you will play a critical role in helping lead the Global AML Policy and Program Team.At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of...


  • Sydney, New South Wales, Australia Talent Web Full time

    Senior Manager - Financial CrimeWe are seeking a seasoned professional to lead our Financial Crime team, focusing on regulatory compliance and expert advice on AML/CTF and sanctions laws.Key Responsibilities:Develop and implement financial crime policies for APAC, ensuring alignment with laws and industry best practices.Promote a high-performance,...


  • Sydney, New South Wales, Australia Talent Web Full time

    We are seeking a Senior Manager to join our Financial Crime team at Talent Web, focusing on regulatory compliance and providing expert advice on AML/CTF and sanctions laws. The ideal candidate will have 8+ years of experience in financial crime compliance, with a strong background in governance and regulatory engagement.Key Responsibilities:Develop and...


  • Sydney, New South Wales, Australia Herbert Smith Freehills Full time

    Unlock a Dynamic Career with Herbert Smith FreehillsWe are seeking an experienced Financial Crime Compliance Manager to join our dynamic team in Sydney, Australia.About the Role:This is a pivotal position that will focus on providing expert advice and support on financial crime regulatory obligations, ensuring the Firm's compliance with applicable AML/CTF...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Job Title:Financial Crime Operations AnalystAbout the Role:Deliver high-quality services to support the Group's financial crime obligations.Drive daily business outcomes in a highly regulated and fast-paced environment.Understand and apply AML/CTF & Sanctions legal and regulatory requirements.Responsibilities:Triage and review Payment Screening cases to...


  • Sydney, New South Wales, Australia Randstad Full time

    Job Title: Financial Crime Team ManagerAs a key member of our team, you will be responsible for leading our Financial Crime Team in managing and mitigating financial crime risks. Your expertise in Anti Money Laundering and Counter Terrorism Finance will be crucial in ensuring our operations are compliant with regulatory requirements.Key...


  • Sydney, New South Wales, Australia ANZ Full time

    About UsWe're a leading financial institution committed to creating a workplace where people from all backgrounds can thrive. Our culture of purpose and belonging is built on a foundation of respect, inclusivity, and mutual support.About the RoleAs a Senior Financial Crime Analyst in our Financial Crime Analytics team, you'll play a key role in supporting...


  • Sydney, New South Wales, Australia ING Full time

    Ing is seeking a highly skilled Senior Financial Crime Specialist to join its Financial Crime Compliance Team in Australia. Reporting to the Head of Financial Crime Compliance, you will play a critical role in ensuring the Bank’s financial crime compliance obligations are met.Key responsibilities include:Providing timely and accurate financial crime advice...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    At Commonwealth Bank of Australia, we're seeking a Senior Financial Crime Management Lead to join our Retail Banking Services (RBS) and Bankwest Investigations team. This role offers an exciting opportunity to lead our Enhanced Customer Due Diligence and Transaction Monitoring Investigations team, supporting the RBS and Bankwest business.The successful...


  • Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Financial Crime Analytics RoleWe are part of the Financial Crime Compliance team, responsible for maintaining and enhancing the Group's AML systems through data modelling and system optimization.About the RoleAs a Senior Financial Crime Analyst, you will be responsible for analysing financial crime data and implementing detection strategies to mitigate...


  • Sydney, New South Wales, Australia OFX Full time

    At OFX, we are seeking an expert to help us prevent and detect financial crimes. This role requires a strong background in investigations, regulatory compliance, and stakeholder management.About the RoleThe Senior Financial Crimes Investigator will be responsible for conducting thorough investigations into potential financial crimes, including fraud, money...


  • Sydney, New South Wales, Australia HSBC Full time

    About the RoleWe are seeking a driven individual to join our team as a Senior Manager, Financial Crime CMB (Commercial Banking), GBM (Global Banking and Markets) and Sanctions. As a key member of our Financial Crime function, you will be responsible for ensuring that HSBC's operations in Australia and New Zealand are effective in identifying, managing, and...