Cloud Application Manager

13 hours ago

Melbourne, Victoria, Australia beBeeExpert Full time $120,000 - $180,000

Job Title: Cloud Application Specialist

Job Description

We are seeking a qualified professional to join our team as a Cloud Application Specialist.

The ideal candidate will have gained relevant technical expertise through successful customer implementation projects and/or continuous operations support engagements.

As a self-starter, the candidate will need to be able to work autonomously in a fast-paced environment and be willing to lead/participate in working groups, internal initiatives, and assist other team members in helping to create a lasting, customer-centric market presence for SAP Cloud Application Services.

Key Responsibilities
  • Provide generalist Subject Matter Expertise across the technical operations of systems and applications in the cloud for the delivery organisation of the global CAS sovereign cloud unit.
  • Enable and mentor internal and external delivery teams including quality assurance and continuous upskilling.
  • Lead the maintenance of complex SAP landscapes by providing technical expertise and support.
  • Resolve incidents and handle customer requests.
  • Act as a trusted integration point between CAS and SAP solution/product areas.
  • Hands-on support on customer incidents/requests.
Requirements
  • Minimum 10+ years of SAP technical administration with SAP Basis skills.
  • Knowledge & experience on setup, administration, and operations of SAP solutions.
  • Experienced supporting Presales, Solution Proposals, Bid Management with Account teams.
  • Act as a trusted advisor for Sovereign Cloud Customers, take full ownership of overall SAP technical solution and seek opportunities for TCO reduction to optimize ROI.
  • Strong experience leading Basis support transition within defined scope and schedule.
  • Willing to operate from SAP's secure facility on a shift basis.
  • Able to orchestrate and coordinate with other teams/stakeholders to drive desired outcome.
  • Business knowledge of the SaaS, PaaS, and IaaS markets, including deep understanding of SAP's Cloud portfolio and offerings, along with market insights and competitive knowledge.
  • Language Skills: Fluent in English spoken and written is a must.
  • Preferably SAP-certified in NetWeaver and/or S/4HANA system administration.
  • Strong experience implementing, upgrading, and supporting mission-critical SAP applications.
  • Experienced in implementing and supporting SAP SaaS products.
  • Well-versed with Business Technology Platform, offerings, and Basis support function, including technical integration.
  • Highly skilled in delivering SAP Basis tasks.
Benefits
  • Constant learning and skill growth.
  • Great benefits.
  • A team that wants you to grow and succeed.

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