Customer Service Ambassador

1 day ago

Perth, Western Australia beBeeFinancial Full time $90,000 - $103,000
Job Description

The Branch Concierge is a vital position within our customer-centric organization. As the primary point of contact, you will deliver exceptional service and support to clients in a dynamic branch environment.


Key Responsibilities:
  • Act as the primary point of contact for clients, addressing their queries and concerns in a professional and courteous manner.
  • Provide expert advice on financial products and services, ensuring clients are informed and empowered to make confident decisions.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Work collaboratively with colleagues to achieve business objectives, fostering a culture of teamwork and excellence.
  • Stay up-to-date with regulatory requirements and industry developments, applying knowledge to drive client outcomes and business growth.

Requirements
  • Degree in a relevant field or equivalent experience.
  • Proven track record of delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the capacity to navigate complex issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing competing demands.

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