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We are seeking a professional with extensive experience in managing workers compensation claims. The successful candidate will be responsible for the full lifecycle of claims, including liability assessments, injury management, and providing support to injured workers.
Key Responsibilities- Claim Management: Manage all aspects of workers compensation claims, from initial assessment to final resolution.
- Injury Management: Develop and implement injury management plans to ensure injured workers receive the best possible care and support.
- Communication: Regularly communicate with claimants, stakeholders, and internal teams to ensure smooth claim progression.
- Record Keeping: Maintain accurate and up-to-date records of claims, including file notes, calculations, and database entries.
- Data Analysis: Evaluate and process claims data to identify trends, patterns, and areas for improvement.
- Qualifications: Relevant qualifications in workers compensation, return-to-work programs, or injury management.
- Experience: Previous experience in managing workers compensation claims for a self-insurer or scheme agent.
- Skills: High level of computer literacy, proficiency with relevant claims management software, and excellent interpersonal skills.
- Certifications: Strong understanding of relevant legislation and regulations, with ability to interpret and apply them effectively.
This role requires a strong focus on customer service, communication, and problem-solving. If you have a passion for helping others and a keen eye for detail, we encourage you to apply.
