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Head of Lending Solutions
2 months ago
Athena Mortgage is a dynamic and innovative lender that is redefining the home loan industry. We are committed to providing exceptional customer service and delivering tailored lending solutions to our clients.
Job SummaryWe are seeking an experienced and skilled leader to join our team as the Head of Lending Solutions. As a key member of our leadership team, you will be responsible for overseeing the end-to-end lending process, from application to fulfillment. Your expertise and leadership will play a critical role in shaping the future of our lending business.
Key Responsibilities- Deliver and oversee an end-to-end service for consumers, from the assessment of the original application to fulfillment stage.
- Communicate with customers and brokers to workshop applications where required and provide application decision outcomes.
- Assess self-employed applications and applications to non-individual entities.
- Manage a pipeline of applications, taking the customer and broker on a seamless journey, working hand in hand with our Customer Services team, from Application through to Unconditional Approval.
- Ensure all risk and compliance standards are maintained.
- Support your colleagues and contribute to the performance of your Team.
- Act as a leader in the company, bringing positivity, energy, and flexibility to help create a great start-up culture.
- Liaise with Clients and brokers in a professional manner and provide regular updates on the progress of their application from submission.
- Be able to work autonomously and demonstrate attention to detail, including having strong data entry skills with a high accuracy rate.
- Have the ability to work effectively in a high-pressure environment while also adding to the Athena Mortgage culture – a fun, energized, dynamic start-up environment.
- A minimum of 8-10 years of Residential credit assessment experience in assessing self-employed applications and leading individuals undertaking assessments.
- Experience assessing complex loans, e.g., commercial, trust, and company loans, reading and understanding company and trust financials.
- Current Delegated Lending Authority.
- Confidence in communicating with customers and brokers to deliver decision outcomes.
- Known by several broker networks.
- Ability to work within policy and make recommendations for improvement.
- Experience managing a pipeline of assessment applications.
- Experience working in a fast-paced environment.
- Driven and self-motivated to exceed targets and strive for excellence.
- Ability to build teams and recruit the right people.
- Inclusive, flexible, and casual working environment.
- Hybrid working with HQ Anchor Days in award-winning office space.
- Wellbeing program to support your physical, mental, social, and financial health.
- Perks program with access to discounts to everyday expenses.
- Fantastic team culture with monthly events.
Athena Mortgage is committed to a workplace that embraces diversity, equality, and inclusion. We are a team of passionate and dedicated individuals who are free to let our own brand of freak fly.
