Head of Term Lending Strategy

4 weeks ago

Sydney, New South Wales, Australia Westpac Bank Full time
Lead the Way in Term Lending

At Westpac, we're committed to empowering our business customers with the financial solutions they need to thrive. We're seeking a visionary senior leader to drive the strategic agenda for our Term Lending products in Business Banking.

Key Responsibilities:
  • Design and enhance Term Lending products and propositions to meet customer needs and drive business growth.
  • Manage the full lifecycle of Term Lending products, including Bank Guarantees and Commercial Bills, to ensure quality and compliance.
  • Conduct market research to identify target markets, monitor performance, and adapt to market changes to stay ahead of the competition.
  • Oversee product quality and governance, strengthening controls and mitigating risks to protect our customers and the business.
  • Address customer complaints and ensure full regulatory compliance to maintain our reputation and trust.
  • Lead simplification initiatives to improve Term Lending products and ensure better customer experience and outcomes.
  • Collaborate on the Business Lending Partnerships and Innovation roadmap to drive growth and innovation.
  • Implement product enhancements in line with regulatory changes to stay compliant and competitive.
What We're Looking For:
  • 10+ years of extensive experience in product management leadership, with specific experience in Term Lending products.
  • In-depth understanding of Business Banking across all segments, including customer needs, pain points, opportunities, trends, and the competitive landscape.
  • A proven track record of driving balance sheet growth while consistently meeting and exceeding customer expectations.
  • Demonstrated experience driving innovation for Term Lending products.
  • Exceptional relationship management skills, with the ability to influence and collaborate effectively with both internal and external stakeholders.
  • A results-driven approach, with strong strategic problem-solving abilities and exceptional experience in project design and delivery.
  • A robust risk mindset, with the ability to proactively identify, understand, and mitigate both current and future risks.
  • The ability to mentor and develop senior management to build a high-performing team and promote growth, whilst fostering a culture of collaboration and accountability.

We're a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.

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