Fitness Service Representatives

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time

Job Role

We are seeking a professional to provide exceptional customer service and sales support to our members and customers.

The successful candidate will be responsible for prospecting, touring, and closing sales, as well as providing referrals for future business. They will represent the facility in a positive and professional manner, actively seeking new opportunities to grow our membership base.

The primary focus of this role is to acquire new members and deliver first-class customer service, ensuring it aligns with our Mission, Vision, and Values. The individual will work closely with an Assistant Club Manager and the Club Manager to achieve individual and team goals and targets.

Key Responsibilities Include:

  • Provide excellent customer service to all customers, both in person and over the telephone
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • Promote the centre's services and programs to customers and accept customer bookings and enrolments
  • Have a passion for fitness and a friendly attitude towards helping people achieve their goals
  • Hold current First Aid & CPR Certification
  • Working With Children Check (or equivalent) & National Police Check

Previous experience in a similar position, fitness, sales, customer service, or a retail environment is highly advantageous, but candidates with a strong customer service mindset are encouraged to apply.

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