Digital Transformation Leader
5 days ago
Estimated Salary: $140,000 - $160,000 per annum
The University of Notre Dame Australia is a private Catholic institution with a strong commitment to delivering exceptional educational experiences. As a key member of our Information Technology Office, you will play a vital role in driving cutting-edge technology solutions that empower learning, research, and administration across our campuses.
We are seeking an experienced Digital Transformation Leader to join our team in Sydney. The successful candidate will be responsible for leading the digital excellence, service delivery, and operations teams, ensuring excellent customer service and improving the university's digital platforms and technological infrastructure.
About the Role:
- Lead a team of business partners to maintain and improve enterprise platforms, driving UX/UI improvements across customer-facing platforms.
- Design and deliver platform improvements focusing on a customer-centric lens, contributing to the digital strategy and transformation plan.
- Oversight service delivery, ensuring reliability, security, and scalability to meet university needs.
- Lead the service delivery team to ensure efficient, high-quality IT services and improve customer satisfaction through best practices.
Key Requirements:
- Postgraduate qualifications in information technology, computer science, or a related field.
- Hands-on experience with delivering digital platform improvements, preferably in a complex, high-availability environment.
- Jira Service Management experience or similar technology.
- Proven leadership and team management skills, with a strong understanding of IT demand management and strategic planning.
What We Offer:
- Generous training and development opportunities to enhance your skills and knowledge.
- A friendly and collaborative working environment, fostering innovation and engagement across the university.
- Fast-paced environment with opportunities for professional growth and career advancement.
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