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Senior Sales Manager
2 weeks ago
The retail industry is seeking a seasoned sales leader to helm our operations team. This pivotal role oversees the day-to-day management of the store, ensuring exceptional customer experiences and driving sales growth through effective staff leadership.
Key Responsibilities- Oversight of daily store activities and managing staff performance.
- Recruitment, training, and development of personnel to enhance operational efficiency.
- Development and implementation of policies and procedures to optimize store performance.
- Analysis of sales metrics and financial data to inform business decisions.
- Effective management of financial operations, including budgeting and forecasting.
- Nurturing strategic supplier partnerships to drive business growth.
- Designing and executing marketing campaigns to boost customer engagement and loyalty.
- Managing customer complaints while maintaining high service standards.
- Diploma-level qualification in Retail Management or equivalent experience.
- A minimum of one year of relevant retail management experience.
- Strong leadership and interpersonal skills.
- Proven track record in sales and customer service.
- Ability to manage financial and operational aspects of a store.
This role demands a results-driven leader who can foster a culture of excellence, build strong relationships with suppliers and customers, and deliver exceptional customer experiences.
