High-Performance Restaurant Operations Manager

5 days ago


Browns Plains, Queensland, Australia Mad Mex Full time

About Mad Mex

We're a dynamic and forward-thinking restaurant chain dedicated to delivering exceptional customer experiences and serving the freshest, Baja-style burritos in Australia. Our commitment to ongoing training and development supports our team members' growth and helps us build a great culture that thrives on Latin roots and spicy personalities.

Job Description:

Assistant Restaurant Manager

This is an exciting opportunity for a hands-on leader who can manage all aspects of restaurant operations, including food preparation, service delivery, and team supervision. As an Assistant Restaurant Manager at Mad Mex, you will be responsible for ensuring exceptional customer experiences, maintaining high standards of quality, and driving sales growth through effective leadership and coaching.

Key Responsibilities:

  • Lead by example and demonstrate exceptional customer service skills.
  • Supervise and train staff to deliver high-quality food and beverages.
  • Manage inventory, ordering stock, and banking.
  • Take charge during shifts and ensure seamless operations.
  • Maintain a clean and safe working environment.

Requirements:

  • Proven experience in managing business operations in a fast-paced environment.
  • Exceptional leadership and communication skills.
  • Able to work effectively in a team and motivate others.
  • Flexible and adaptable with a positive attitude.
  • Possess a passion for delivering high-quality food and services.

Benefits:

  • Competitive salary: $60,000 - $80,000 per annum.
  • Bonus program: earn rewards when you meet or exceed targets.
  • Professional development opportunities: grow and develop your skills.
  • Flexible roster: enjoy a good work-life balance with minimal late nights.
  • Exclusive discounts platform: save at various locations.
  • Epic recognition program: acknowledge your achievements.
  • Employee Assistance Program: confidential counselling support.

About You:

  • You have a proven track record of building and motivating teams.
  • You possess excellent communication and leadership skills.
  • You are passionate about delivering high-quality food and services.
  • You are flexible and adaptable with a positive attitude.

We offer a supportive and dynamic work environment where you can thrive and grow. If you're a motivated and results-driven individual looking for a challenging role, apply today to become part of our epic team



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